Caution: Don’t Update Your Mac to macOS Sonoma Yet

Apple released macOS 14, also known as Sonoma, on Monday, September 26, 2023. This is a major upgrade to the current Apple operating system, macOS 13 (Ventura).

Information Technology Services (ITS) strongly recommends that you DO NOT immediately install Sonoma for the following reasons:

  1. ITS is testing Sonoma’s compatibility with Denison systems and software. We are already aware that key applications may be negatively affected, such as printing to network printers and logging in to the machine from the lock screen.
  2. If you plan to make a major change to your computer like updating to a new operating system, it’s best to wait until you aren’t depending on your computer to work as expected every day, such as in the middle of the semester. 

ITS continues to test macOS Sonoma with Denison systems and software. We will share an update on Sonoma’s compatibility after the end of the semester.

Please note: Before you update macOS on your computer, it is strongly recommended to back up your system and personal files prior to the update. In the rare event, that there is a problem with the update process, it may be necessary to erase your computer’s hard drive, then install a fresh copy of the operating system and restore your personal files. To protect your important data, please adopt a recommended file storage location or backup approach.

If you have questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.