Update 1/13/21 6:30am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 1/13/21 from 5:00-7:00am which may result in the loss of the Denison-Devices wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 1/12/21 6:24am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 1/12/21 from 5:00-7:00am which may result in the loss of the eduroam and Denison-Play wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 12/15/20 7:20am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing campus firewall maintenance on Tuesday 12/15/20 from 5:00-7:00am which may result in the loss of wired or wireless network traffic. There will be brief instances during the change window where campus wide firewall traffic will be briefly interrupted. This is mostly Internet traffic.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update12/11/20 6:20am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 12/11/20 from 5:00-6:00am which could result in the loss of the wireless network throughout campus during the maintenance window.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 11/15/20 4:30pm:

Facilities was able to restore power to Burke. The network has returned to all buildings. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:

ITS received notice that a core network switch is down in Burke Hall that is causing the loss of network in the following the buildings. We are currently trying to contact facilities to see when power will be restored to Burke Hall. We will provide an update when one is available.

KAT House

Delta Gamma

Monomoy

Monomoy Annex

Stone

King

Tri Delta

Burke

Burton Music

Cinema House

Doane Dance

Eisner Center

Mulberry

Open House

Steam Plant

Update, 11/05/20 7:30 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:

ITS will be performing network maintenance on Thursday 11/5/20 6-7am which may result in the loss of the wired or wireless network in north and west quad.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update: 11/3/2020 12:30 pm
All issues have been resolved and the network has been restored to all buildings Please report any issues to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395

Original Post:
ITS identified a network outage this morning in the following locations. We are currently investigating and will provide an update when one is available.

Shorney, Hayes, Wright, Elm, & Poly Anderson

Update 9/10/20 7:00am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 9/10/20 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Good

Hayes

Wright

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

On Thursday, August, 13, 2020, any device you have that is connected to eduroam will display a prompt asking you to accept a new certificate. This is a legitimate prompt based on a necessary update to the security certificate associated with eduroam which will take place on 08/13/2020 at 5:00 AM. The form the prompt takes varies by device. On Macs, after you accept the prompt you might be prompted to enter your computer password so your computer saves your “Certificate Trust Settings.”

This is a one-time action needed because the security certificate associated with “radius.denison.edu” which supports eduroam logins must be renewed. Certificates are issued for designated time periods (now one year).

If you experience any issues, please contact ITS Service Desk at 740-587-6395 or servicedesk@denison.edu for further assistance.

Update: 08/07/2020 7:50 pm
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing campus firewall maintenance on Friday 8/7/20 from 6:00pm-10:00pm which may result in the loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.