by ·Comments Off on NOTICE: Please Accept “eduroam” Certificate Prompt on Thursday 8/5/21

On Thursday, August 5th, devices connected to eduroam may display a prompt asking you to accept a new certificate. This is a legitimate prompt based on a required update to the security certificate associated with eduroam and will take place on 8/5/21 at 5:00 AM. The way you will receive the prompt varies by device.

On Macs, after you accept the prompt you might also be required to enter your computer password so your computer saves your “Certificate Trust Settings”.

This is a one-time action needed because the security certificate associated with “radius.denison.edu” which supports eduroam logins must be renewed. Certificates are issued for designated time periods (1 year).

If you experience any issues, please contact ITS Service Desk at 740-587-6395 or servicedesk@denison.edu for further assistance.

by ·Comments Off on Unplanned Network Outage – Hayes and Wright

Update 6/30/21 4:20pm:

The network at Hayes and Wright is back online. Please contact the Service Desk x6395 if you continue to experience network issues.

Original Post:

ITS has noticed a network outage in Hayes and Wright. We have identified the issue and network should be restored within the hour.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Fri. 6/11/21 5-8am

Update 6/11/21 8:00am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 6/11/21 from 5:00-8:00am which may result in the loss of the wired or wireless network in the following locations.

Huffman

Shaw

East

Preston

Morrow

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance in Doane, Beth Eden, & Rose House, Fri. 6/4/21 5-7am

Update: 6/4/21 7:15 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu.

Original Post:
ITS will be performing network maintenance on Friday 6/4/21 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations:

Doane Administration

Beth Eden

Rose House

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Talbot, Swasey, and Bryant, Thurs. 6/3/21 5-7am

Update 6/3/21 7:00am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 6/3/21 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations:

Sampson Talbot

Swasey Chapel

Bryant Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Wireless Maintenance Campus Wide, Thurs. 2/18/21 5-7am

Update 2/18/21 7:00am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 2/18/21 from 5:00-7:00am which may result in the loss of the wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Wireless Network Maintenance on Denison-Devices, Wed. 1/13/21 5-7am

Update 1/13/21 6:30am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 1/13/21 from 5:00-7:00am which may result in the loss of the Denison-Devices wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on eduroam and Denison-Play, Tues. 1/12/21 5-7am

Update 1/12/21 6:24am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 1/12/21 from 5:00-7:00am which may result in the loss of the eduroam and Denison-Play wireless networks during the change window. This change is expected to go mostly unnoticed by the end user.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Firewall, Tues. 12/15/20 5-7am

Update 12/15/20 7:20am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing campus firewall maintenance on Tuesday 12/15/20 from 5:00-7:00am which may result in the loss of wired or wireless network traffic. There will be brief instances during the change window where campus wide firewall traffic will be briefly interrupted. This is mostly Internet traffic.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Wireless Network Maintenance Campuswide, Fri. 12/11/20 5-6am

Update12/11/20 6:20am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 12/11/20 from 5:00-6:00am which could result in the loss of the wireless network throughout campus during the maintenance window.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.