Update 10/15/2025 10:45AM: Email notifications for new voicemails are now being delivered. ITS is working with the vendor to understand the status of notifications for voicemails received after 10/10/2025 that weren’t previously processed – monitoring so far indicates those have not yet been delivered.

Original Post 10/15/2025 9:42AM: ITS has received a number of reports of email notifications for voicemails not being received since this weekend. Our initial testing indicates this may be affecting all Denison voicemail users. The issue has been reported to the vendor as high priority. We will provide updates here as they become available. Until the issue is resolved, please check voicemail by phone.

If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.