Update: The storage / database work has been completed. Banner services have been made available.  If you experience any Banner issues after this time, please contact the ITS Help Desk at 740-587-6395 or via helpdesk@denison.edu.

Original Post: There will be a brief Banner outage, early morning on Memorial Day, (5/29) from 6 AM – 9 AM to address some database storage issues.  This outage will impact all Banner modules.

An update will be issued once the work is finished and Banner is back online and available.

Issues have been resolved.

There are currently some issues surrounding Self-Service Banner and proxy authentication access.  Some SSB components may not be available and their subsequent links may also be broken.  ITS is currently working on this issue.

Update: The Banner maintenance has been completed.

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, Sunday, 5/21 – 6:00 AM to 3:00 PM. Banner and all related systems will be unavailable during this maintenance window.

If you have any Banner related problems, please contact the Helpdesk @ helpdedesk.denison.edu or 740-587-6395.

There will daily Banner maintenance and patching during the week of Spring Break: (5:30 AM – 7:30 AM — 3/13 – 3/17) — this will include Banner 8/9, INB and Self-Service Banner.

If you encounter any issues with Banner or Self-Service Banner (SSB) after the daily maintenance, please contact the Help Desk @ x6395 or helpdesk@denison.edu.

Update:  Response and summary from AWS about the 2/28/17 service disruption:  https://aws.amazon.com/message/41926/

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Update: 7:00 AM

The system maintenance work has now been completed.  Important:  If you have any login problems, and before contacting the ITS Help Desk, please clear your browser’s cache/cookies.  (Information for clearing your browser’s cache can be found here:  http://www.refreshyourcache.com/en/home/)

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This Saturday, January 28, 2017, has been designated as Data Privacy Day.  Find out more information by visiting the NCSA’s website – or by simply following along on Twitter #PrivacyAware

As part of the release for the new Self-Service Banner module, the Employee Dashboard, ITS will also be re-styling the look and feel of Self-Service Banner. The Employee Dashboard will be available from MyDenison (under the Employment tab) and will serve as a supplemental service to the Banner Self-Service employee information. The new styling will also help to keep our Self-Service Banner screens consistent with the look and feel of the MyDenison portal. It is important to note that these styling changes will be deployed across all Self-Service Banner modules. There should be no changes to the functionality of the current Self-Service Banner modules.

If you have additional questions or experience any issues, please contact the ITS Helpdesk @ 740-587-5723.

Update: 9:43 AM

The Banner (INB) access issue has been resolved.

If you encounter any issues with Banner (INB), please contact the Help Desk @ x6395 or helpdesk@denison.edu

From the e-Procurement vendor (SciQuest):

Infrastructure maintenance is scheduled for Saturday, December 10, from 6:00 p.m. through 2:00 a.m. EST. UIT and Production SelectSite will be unavailable during this time.

SciQuest typically provides this detail within the monthly SciQuest Cloud Report and in the December report, that information was mislabeled and positioned under the SIMS Products heading.

We appreciate your patience during this scheduled maintenance window.