by ·Comments Off on Completed: Planned Upgrade: Campus Resources section in MyDenison – Thursday, 7/13 – 5:30 AM – 6:30 AM

[Update 7/13/17:  6:30 AM]

All maintenance successfully completed. As part of this update there is a new toolbar for editing pages within Campus Resource. If you experience any MyDenison issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

[Original Message]

ITS will be performing an upgrade to the Campus Resources section of MyDenison, Thursday morning July 13th 2017 from 5:30 AM – 6:30 AM. The Campus Resources section of MyDenison will be unavailable during this upgrade process.

An update will be posted once the upgrade work has been completed and the Campus Resources section is back on-line.

If you experience issues with the Campus Resources section after the upgrade, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

 

by ·Comments Off on Update: 1:15 PM – Banner outage on Memorial Day (5/29), 6:00 AM – 9:00 AM

Update: The storage / database work has been completed. Banner services have been made available.  If you experience any Banner issues after this time, please contact the ITS Help Desk at 740-587-6395 or via helpdesk@denison.edu.

Original Post: There will be a brief Banner outage, early morning on Memorial Day, (5/29) from 6 AM – 9 AM to address some database storage issues.  This outage will impact all Banner modules.

An update will be issued once the work is finished and Banner is back online and available.

by ·Comments Off on Update: Completed: Banner Maintenance and Upgrades – Sunday, 12:45 PM

Update: The Banner maintenance has been completed.

ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, Sunday, 5/21 – 6:00 AM to 3:00 PM. Banner and all related systems will be unavailable during this maintenance window.

If you have any Banner related problems, please contact the Helpdesk @ helpdedesk.denison.edu or 740-587-6395.

by ·Comments Off on Planned: Daily Banner maintenance during Spring Break week – 5:30 AM-7:30 AM – 3/13-3/17

There will daily Banner maintenance and patching during the week of Spring Break: (5:30 AM – 7:30 AM — 3/13 – 3/17) — this will include Banner 8/9, INB and Self-Service Banner.

If you encounter any issues with Banner or Self-Service Banner (SSB) after the daily maintenance, please contact the Help Desk @ x6395 or helpdesk@denison.edu.

by ·Comments Off on Update: Maintenance completed: Many systems and services will be unavailable Tuesday morning, 2/21, 5:30 AM – 7:30 AM

Update: 7:00 AM

The system maintenance work has now been completed.  Important:  If you have any login problems, and before contacting the ITS Help Desk, please clear your browser’s cache/cookies.  (Information for clearing your browser’s cache can be found here:  http://www.refreshyourcache.com/en/home/)

If you have any additional login problems, or issues:  Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu

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by ·Comments Off on New Self-Service Banner Module and Styling

As part of the release for the new Self-Service Banner module, the Employee Dashboard, ITS will also be re-styling the look and feel of Self-Service Banner. The Employee Dashboard will be available from MyDenison (under the Employment tab) and will serve as a supplemental service to the Banner Self-Service employee information. The new styling will also help to keep our Self-Service Banner screens consistent with the look and feel of the MyDenison portal. It is important to note that these styling changes will be deployed across all Self-Service Banner modules. There should be no changes to the functionality of the current Self-Service Banner modules.

If you have additional questions or experience any issues, please contact the ITS Helpdesk @ 740-587-5723.