Update 7:15AM:
All maintenance has been completed successfully.
Original Post:
There is a planned maintenance to EA’s MySQL Database Tuesday morning, (7/30) – 6:30AM-7:30AM. The following services will be unavailable at various times during this maintenance period:
[Update 7/23 7:15am]
The MySql upgrade was completed successfully. All apps are back up and running, but please contact the ITS Help Desk at 740-587-639 if you have any issues today.
[Original Message]
There is a planned upgrade to EA’s MySQL Database Tuesday morning, (7/23) – 6AM-7:30AM. The following services will be unavailable at various times during this maintenance period:
[Update 6:05am]
MyDenison’s update has been completed. Feel free to checkout our Release Notes for details on what was updated. If you have any issues please try logging out and back in again or clearing your cache/cookies first. If you’re still having issues please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu for support. Also feel free to submit suggestions from MyDenison.
[Original Post]
We’ve been working on a new update to MyDenison’s theme which will allow users to easily navigate MyDenison from a Mobile device. This update will change the look and feel for the site but the majority of the layout will remain intact and should feel familiar. We’re planning on releasing this update Tuesday April 23rd between 5:30 and 7:00am. This release will also include some security updates and other bug fixes. As always feel free to check out the details in our release notes after the update is complete.
Please keep an eye on this post or the login page for updates. We’ll try to have MyDenison back up and running as soon as possible.
Thanks,
Jon Stevens
ITS Web Developer
Update 3/16/2019 12:00pm:
Maintenance was successful. Banner services are available.
Original Post:
ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, this Saturday, 3/16 – 5:00 AM to 12:00 PM.
Banner, Self Service and all related systems such as Xtender, Axiom, Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.
When the maintenance work is completed, this post will be updated with additional information.
[Update 6:00am]
This update has been completed. If you experience any login issues with BigRedID based services, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
[Original Post]
Between 5:30 and 7:00 am, ITS will be performing an update to the Login Server. There should be minimal interruption in service during the maintenance. For any specific questions related to the update please feel free to contact Jon Stevens ITS Web Developer.
If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
[Update 7:30am]
MyDenison is back up and running. Some maintenance is still in progress, but shouldn’t interfere with normal daily use. If you have any issues please try logging out and back in again or clearing your cache/cookies first. If you’re still having issues please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu for support. Also feel free to submit suggestions from MyDenison.
[Original Post]
We’ve got our first update of the new year coming to MyDenison Tuesday morning February 5th. MyDenison may be unavailable between 5:30 and 7:00am. This update will include some new features including a new Service Status page as well as a section on the homepage and some better search results for some missing pages and services. Plus more bug fixes and styling tweaks. As always feel free to check out the details in our release notes after the update is complete.
Please keep an eye on this post or the login page for updates. We’ll try to have MyDenison back up and running as soon as possible.
Thanks,
Jon Stevens
ITS Web Developer
Update 7:00am
All maintenance completed successfully. If you encounter any issues please clear your browser cache. Additionally, if you logged into MyDenison during the maintenance period please log out and then login again for your full list of MyApps.
Original Post:
ITS will be performing Banner (INB) and Self-Service Banner (SSB) maintenance and upgrades, this Tuesday, 1/29 – 5:00 AM to 7:30 AM.
Banner, Self Service and all related systems such as Xtender, Axiom, Xtender, Jaggaer (formerly SciQuest) e-procurement, Cognos, and portions of MyDenison that rely on Banner data will be unavailable during this maintenance window.
When the maintenance work is completed, this post will be updated with additional information.
[Update 8:45am]
The remaining mobile search issue has been resolved. You may need to refresh your browser to enable the fix.
[Update 8:00am]
There is still an outstanding issue with searching via mobile device. We’re working as fast as we can to resolve this issue.
[Update 7:35am]
The search issues have been resolved. Everything is back up and running normally for MyDenison. If you have any issues please try logging out and back in again or clearing your cache/cookies first. If you’re still having issues please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu for support. Also feel free to submit suggestions from MyDenison.
[Update 7:15am]
MyDenison is back up and running, most of the updates went through without a problem, but there’s still an issue with search. We’re working to clean up this issue and get search working as quickly as possible.
[Original Post]
We’ve got our first update of the school year coming to MyDenison Tuesday morning September 25th. MyDenison may be unavailable from 6:00am to 7:00am. This update will include some new features including customizable homepage blocks and new search functionality. Plus more bug fixes and styling tweaks. As always feel free to check out the details in our release notes after the update is complete.
Please keep an eye on this post or the login page for updates. We’ll try to have MyDenison back up and running as soon as possible.
Thanks,
Jon Stevens
ITS Web Developer
[Update 8:15am]
Everything should be back to normal now. If things aren’t looking correct, please try to clear your cache and cookies or try logging out and back in again. If you have any problems please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu for support. Also feel free to submit suggestions from MyDenison.
[Update 8am]
The update was completed but we’re still having some minor visual issues. We’re working to resolve those now and should have everything back to normal shortly. Thanks for your patience!
[Original Post]
We’ve got a mid summer update coming to MyDenison Tuesday morning June 19th. MyDenison may be unavailable from 7am to 7:30am. This update will include some general updates to the Drupal platform that MyDenison is built on. As well as a few custom updates that our new student worker John Fernow has been helping us with. We’ve brought images back to our news feeds as well as moved our Campus Events feed to our internal platform so we’re not relying on Yahoo anymore. We brought back the link to the NY Times subscription on the US tab of the News section. Plus a bunch of bug fixes and small styling tweaks. As always feel free to check out the details in our release notes after the update is complete.
Please keep an eye on this post or the login page for updates. We’ll try to have MyDenison back up and running as soon as possible.
Thanks,
Jon Stevens
ITS Web Developer
Update 4/9/18 12:30PM
The emergency maintenance for Banner/Self Service is complete and all related services are available. Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu if you experience any problems with Banner, Self Service, etc.
Update 4/9/18 11:40AM
Banner and Self Service are currently available but will be unavailable from 12:15 to approximately 12:45PM today for emergency maintenance related to the earlier outage. During this time Internet-native Banner, Self Service, any MyDenison modules that connect to Self Service (for instance, Time Reporting), the MyDenison Campus Directory, and the eProcurement connection to Banner for PO-related functions will be unavailable. This post will be updated again as soon as the emergency maintenance is complete and all Banner-related services are back in service.
Original Post 4/9/18 10:30AM
Banner is currently down. This affects Internet-native Banner and Self Service as well as any areas of MyDenison that connect to Self Service (for instance, Time Reporting or Time Approval). Administrative Computing is working to restore this service and it should be available by 11 a.m.