Update 12/09/14

• We’ve dedicated a page to software and service testing in Yosemite.

Update 10/24/14 – Early Research/Testing Results:

• Research and testing to date have identified the following issues with Denison software/services related to Mac OS X Yosemite:
• Student personal “Laptop to Lab” printing does not work.  Novell, which provides the iPrint client used to support Laptop to Lab printing, is aware of the issue and is investigating it. There is no timeline for a solution yet.
• Prior versions of McAfee will not run. A new version of McAfee for OS X that supports Yosemite, version 9.7, is now available for download on MyDenison. It can be found under My Apps -> Software Downloads for Students or Faculty/Staff -> McAfee.

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Campus Firewalls will be updated Tuesday, October 14 between 5 a.m. and 7 a.m.. All services will be maintained but there will brief network interruptions ( less than 1 minute ) when secondary devices take over.

Note: maintenance is complete. updates were installed successfully.

Update: Maintenance is complete.  If you still experience issues, please contact the ITS Helpdesk.

Original Post:

To prevent an event similar to what occurred 8/13/14, ITS has made some changes to improve service failover. We will be testing to verify those changes are successful on 10/02/14 between 5:00AM and 7:00AM. There will be brief outages as devices are failed over. Upon successful completion of the failover the devices will be upgraded also.
The Internet should remain available throughout the test. Some internal sites may be unavailable such as MyDenison.

To prevent an event similar to what occurred 8/13/14, ITS has made some changes to improve service failover. We will be testing to verify those changes are successful on 9/25/15 between 5:00AM and 7:00AM. There will be brief outages as devices are failed over. Upon successful completion of the failover the devices will be upgraded also.

To prevent an event similar to what occurred 8/13/14, we have made some changes to improve service failover and will be testing to verify those changes are successful on 8/15/15 at 5:00AM. If the test is successful there will be no noticeable outage. If it is unsuccessful access to internal websites may be impeded for 5-10 minutes.

Update: Test completed but failed; will need to be tested again at a later date.

Update 1:30 PM

ITS has identified and repaired the hardware associated with the FOCUS system outage. The service has been restored and is available for general use.

Update 12:30 PM

ITS has identified and repaired the hardware associated with the FOCUS system outage. The service has been restored and ITS is currently working with Finance to ensure that year-end closing is processing as expected.  When those processes are complete, ITS will issue another update.

Update 8:00AM:

ITS is continuing to work to restore the FOCUS system. An update will be posted here and users will be notified when the service is restored. Until then, ITS requests that if you know that a Banner job you are submitting is a FOCUS job, you hold off on submitting it.

Original Post 6:00AM:

The server and service running the FOCUS system (OPUS) has experienced a failure. ITS is continuing to work the issue and restore the service as quickly as possible.

(Please note that all FOCUS jobs, including ones that effect Finance Year-End closing will be impacted until the service is restored.)

ITS will be making changes to the campus firewalls between 5:00AM and 7:00AM on Friday June 20, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.

ITS will be making changes to the campus firewalls between 5AM and 6:00AM on May 20, 2014. During this time there will be brief interruptions to Internet traffic from on-campus and off-campus access to on-campus resources, such as MyDenison.