ITS will be performing scheduled maintenance on the print system tomorrow, Tuesday, July 14, in the evening from 5:00 to 8:00 PM. During this window, student and lab printing will be unavailable, and no one will be able to print from wireless mobile devices such as phones, tablets, and laptops (AirPrint). This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.
Author: Becca Holt
2026 Independence Day Break Technology Support & Out-of-Office Tips
Information Technology Services (ITS) will close for Independence Day at 4:00 PM on Wednesday, July 1, 2026, and reopen at 8:30 AM on Monday, July 6, 2026. During this holiday, we will not monitor tickets, email or voicemail.
Please review the information below for guidance on technology support before and during the Independence Day Holiday.
Before the Independence Day Break
- Prepare for time away with our helpful TOPdesk article covering out-of-office tips:
- Setting up a Gmail vacation reply
- Creating a Google Calendar out of office entry
- Recording an alternate greeting for your Denison voicemail
- If you have technology support needs now, contact the ITS Service Desk as soon as possible to get assistance before the Independence Day break.
- Email: servicedesk@denison.edu
- Phone: 740-587-6395
During the Independence Day Break
For Technology Outages or Major Issues
- Visit Netnotes to check for reported outages or issues.
- If no information is available, please report the issue to the Denison University operator at 740-587-0810.
Note: Please do not report outages or major issues directly to the ITS Service Desk during the Independence Day break.
For Individual Questions or Issues
Consult these self-service resources:
- MyDenison: Use the search box or browse the Information Technology Services section to find detailed information.
- TOPdesk Knowledge Base: Access helpful step-by-step technology instructions.
If you can’t find an answer and would like to submit a ticket with the Service Desk during the Independence Day break, you have three options:
- Submit a ticket using the TOPdesk self-service portal.
- Send an email to servicedesk@denison.edu.
- Leave a voicemail with the Service Desk at 740-587-6395.
As a reminder, tickets, email and voicemail will not be monitored during the Independence Day break. We’ll respond to your requests as soon as possible once Denison reopens.
Wishing you a wonderful and restful holiday!
EMS System Outage
Update 6/30/26 10:00am:
EMS service is restored, and systems are now back online.
Original Post:
ITS is aware that the EMS (Event Management System) is currently down, and the appropriate teams are working with the vendor to find a solution. At this moment, we have no specific details regarding the duration of the outage or a definitive restoration window. We will provide updates as more information becomes available.
2025 Winter Break Technology Support & Out-of-Office Tips
Information Technology Services (ITS) will close for Winter Break at 12 PM on Tuesday, December 23, 2025, and reopen at 8 AM on Monday, January 5, 2026. During this break time, we will not monitor tickets, email or voicemail.
Please review the information below for guidance on technology support before and during Winter Break.
Before Winter Break
- Prepare for time away with our helpful TOPdesk article covering out-of-office tips:
- Setting up a Gmail vacation reply
- Creating a Google Calendar out of office entry
- Recording an alternate greeting for your Denison voicemail
- If you have technology support needs now, contact the ITS Service Desk as soon as possible to get assistance before Winter Break.
- Email: servicedesk@denison.edu
- Phone: 740-587-6395
During Winter Break
For Technology Outages or Major Issues
- Visit Netnotes to check for reported outages or issues.
- If no information is available, please report the issue to the Denison University operator at 740-587-0810.
Note: Please do not report outages or major issues directly to the ITS Service Desk during Winter Break.
For Individual Questions or Issues
Consult these self-service resources:
- MyDenison: Use the search box or browse the Information Technology Services section to find detailed information.
- TOPdesk Knowledge Base: Access helpful step-by-step technology instructions.
- LinkedIn Learning: Find video tutorials on many technology topics.
If you can’t find an answer and would like to submit a ticket with the Service Desk during Winter Break, you have three options:
- Submit a ticket using the TOPdesk self-service portal.
- Send an email to servicedesk@denison.edu.
- Leave a voicemail with the Service Desk at 740-587-6395.
As a reminder, tickets, email and voicemail will not be monitored during Winter Break. We’ll respond to your requests as soon as possible once Denison reopens.
Wishing you a wonderful and restful winter break!