Information Technology Services (ITS) will close for Thanksgiving Break at 4 PM on Wednesday, November 25, 2026, and reopen at 8 AM on Monday, November 30, 2026. During this break time, we will not monitor tickets, emails or voicemails.
Please review the information below for guidance on technology support before and during Thanksgiving Break.
Before Thanksgiving Break
- Prepare for time away with our helpful TOPdesk article covering out-of-office tips:
- Setting up a Gmail vacation reply
- Creating a Google Calendar out of office entry
- Recording an alternate greeting for your Denison voicemail
- If you have technology support needs now, contact the ITS Service Desk as soon as possible to get assistance before Thanksgiving Break.
- Email: servicedesk@denison.edu
- Phone: 740-587-6395
During Thanksgiving Break
For Technology Outages or Major Issues
- Visit Netnotes to check for reported outages or issues.
- If no information is available, please report the issue to the Denison University operator at 740-587-0810.
Note: Please do not report outages or major issues directly to the ITS Service Desk during break.
For Individual Questions or Issues
Consult these self-service resources:
- MyDenison: Use the search box or browse the Information Technology Services section to find detailed information.
- TOPdesk Knowledge Base: Access helpful step-by-step technology instructions.
If you can’t find an answer and would like to submit a ticket with the Service Desk during break, you have three options:
- Submit a ticket using the TOPdesk self-service portal.
- Send an email to servicedesk@denison.edu.
- Leave a voicemail with the ITS Service Desk at 740-587-6395.
As a reminder, tickets, emails and voicemails will not be monitored during break. We’ll respond to your requests as soon as possible once Denison reopens.
Wishing you a wonderful and restful break!