ITS has confirmed with several reporting problems on different device types that the problems are no longer occurring. If you continue to experience a problem, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu

Work is still underway to identify and correct the issue.  Some users have found that restarting their device eliminates the issue. This does not correct the issue in all cases, but does in some. Please try restarting your device to see if it resolves the issue on your device.

ITS has received reports of issues with Denison Apps on mobile devices. ITS is working with Google to diagnose and correct these issues as quickly as possible. Please check netnotes.denison.edu for updates.

iPhones/iPads/Windows phones  – there have been several reports that users are not receiving email on these devices today and one report of problems sending email.

Android devices – if you have an Android device and have your Denison email set up on it, you may have started receiving a “Sign-in Error” message indicating you MUST install the “Google Apps Device Policy” App. Please IGNORE the error and DO NOT install the Google Apps Device Policy App. You will continue receiving your email on your phone despite the error.

Please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.