GRANVILLE, Ohio—Denison University has been made aware of a financial scam targeting faculty, administrative staff, and support operating staff. If you receive a suspicious message, please forward it to isitsafe@denison.edu.

What is the message trying to steal?

The message attempts to steal sensitive personal information, including social security numbers.

What do I do if I get a malicious message?

  • Do not click links, call phone numbers, or reply to the message.
  • Do not give your personal information.
  • Report the message to Is It Safe by forwarding it to isitsafe@denison.edu.

How can I tell the message is malicious?

Denison’s ONLY partners for employee assistance are ComPsych (through the Employee Assistance Program, or EAP) and TIAA. You may receive legitimate communications from TIAA about your retirement accounts.

If you aren’t sure whether a message is malicious or not, forward it to isitsafe@denison.edu

Learn more about this contact campaign here.

We have observed an aggressive phishing campaign that has been targeting Denison over the past several weeks. This campaign has included multiple messages sent by different means, but all messages attempt to get a user to click on a link and input account credentials, such as usernames and passwords.

In this campaign, we have noticed impersonation of Denison accounts, including the Service Desk. This campaign includes a link or button that goes to a malicious webpage. We have observed the following domains.

  • vdgmentorias[.]com
  • du[.]vdgmentorias[.]com
A screenshot of the malicious phishing message.

Denison will never ask for your password by email, by Google Form, or by calling. If you receive such a message, please forward it to our reporting mailbox at isitsafe@denison.edu. If you have accidentally interacted with a message or think you might’ve sent credentials, immediately contact the Service Desk.

A tricky phishing attack is targeting Denison using Google Calendar invitations. Attackers are sending fake calendar invites, taking advantage of calendar invitation settings designed to make it easy to schedule meetings. 

This phishing technique sends a Google Calendar invitation directly to your calendar, which bypasses email spam filters. By default, Google automatically adds calendar invites directly to your calendar. The attackers’ invitations appear genuine alongside your real events, classes, and meetings.

What do I do if I get a suspicious Google Calendar invite?

  • Select “Report as spam” in Google Calendar to report the event.
  • Do not click “Accept” or “Decline.” This encourages the attacker to try again.
  • Do not click links, call phone numbers, or reply to a suspicious event. 

Learn more about how to detect and stop these attacks here.

Update 11/11/25 7:30 am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours)

Original Post:

On Tuesday, November 11, 2025, from 6:00 to 7:30 a.m., ITS will be performing maintenance upgrades to our network storage equipment. While we do not anticipate this impacting any services, this work may cause interruptions to campus services during the maintenance window.

This post will be updated when the work is complete. Thank you for your patience and understanding. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 11/11/25 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing network maintenance on Tuesday 11/11/25 from 6:00-7:00am which may result in the loss of the wired or wireless network across campus.

Bryant Arts Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Following a recent Google Chrome browser update, you may see an unexpected Duo security dialog titled “Duo Desktop needs permission to access your local network” when accessing the Denison Login. This dialog does not impact your ability to successfully log in with your Denison account.

If you are presented with a Duo screen asking for permission to access your local network, please click Skip for now.

This issue is currently limited to Google Chrome on Windows clients, but is expected to affect other operating systems and browsers that utilize the same underlying browser framework. ITS is actively working with Duo support for a permanent resolution.

If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 10/29/25 4:15 pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours)

Original Post:
On Wednesday, October 29, 2025, from 3:00 to 5:00 p.m., ITS will be performing some maintenance upgrades to our network storage equipment. While we do not anticipate this impacting any services, this work may cause interruptions to campus services during the two-hour window.

This post will be updated when the work is complete. Thank you for your patience and understanding. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 10/29/25 7:00 am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
On Wednesday, October 29, 2025, from 5:00 to 7:00 a.m., ITS will be performing an upgrade to our network storage equipment. This work may cause interruptions to campus network services during the two-hour maintenance window.

10/28/2025 update – the maintenance that was scheduled to occur on 10/28/2025 has been rescheduled for Wednesday morning.

Please do not edit files over the network or submit information online during this time period as your work may be lost when/if network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 10/23/25 6am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours)

Original Post:
On Thursday, October 23, 2025, from 5:00 to 7:00 a.m., ITS will be performing an upgrade to our network storage equipment. This work may cause interruptions to campus network services during the two-hour maintenance window.

Please do not edit files over the network or submit information online during this time period as your work may be lost when/if network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

ITS has identified an issue resulting in HP Windows laptops overheating, battery drain, and experiencing unexpected crashes. We’re making a small but important change on Thursday, October 30th, 2025, to how your Windows laptop manages power when it’s running on battery with the lid closed.

This update is designed to prevent overheating, battery drain, and unexpected crashes that some users have experienced, especially when the laptop is left undocked.

Action

Please reboot your device after October 30th to ensure all changes and settings are fully applied.

What’s Changing?

When your laptop is unplugged and the lid is closed for more than 10 minutes, it will now enter hibernate mode instead of sleep. Hibernate mode fully powers down the device while saving your work, which helps:

  • Stop overheating and fan noise
  • Preserve battery life
  • Prevent crashes and data loss

What You’ll Notice

If your laptop hibernates:

  • You will need to press the power button to wake it.
  • You will be asked to enter your BitLocker key, just like after a reboot.
  • Your session will be restored exactly as it was – no lost work.

If the lid is closed for less than 10 minutes, it will wake up normally without needing the power button or BitLocker key.

Why This Matters

This change has already helped several users avoid issues with their laptops. It’s a simple adjustment that makes a big difference in reliability and battery performance.

Can I Change This Setting?

While we do not recommend that you change this setting, you will be able to adjust it if this does not fit your workflow through the power settings of your device by following the instructions here.

Thank you for your understanding and support as we work to improve your experience. 

Questions?

If you have any questions or concerns, please reach out to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu.