by ·Comments Off on Planned Outage: Network Maintenance, Tues. 7/29/25 5-7am

ITS will be performing network maintenance on Tuesday 7/29/25 5:00-7:00am which may result in the loss of the wired or wireless network across campus.

131 West Broadway
118 North Mulberry
Mitchell Center
Bancroft
Barney-Davis
Beaver Hall
Beta House
Brown Hall
Burke 
Burton Morgan
Chamberlin Hall
Crawford Hall
Curtis Halls & Dining
Ebaugh
Eisner Center
Upper & Lower Elm Hall
Fellows Hall
Gilpatrick
Good Hall
Hayes Hall
Wright Hall
Herrick Hall
Huffman Hall & Dining
Kappa Sigma
Knapp Hall
Library
Monomoy
Monomoy Annex
Myers Hall
Olin
Open House
Physical Plant
Pratt Hall
Rose House
Sawyer Hall
Schaff Hall
Shaw Hall
Shepardson Hall
Shorney Hall
Sigma Chi
Silverstein
Slayter
Smith Hall
Stone Hall
Sunset House
Samson Talbot
Taylor House
Whistler Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on UPDATE: Denison Phone/Voicemail System Outage on Thurs 7/24/2025 from 12:01-4:00AM Postponed

Updated Post 7/23/2025 9:00PM:

You may use Denison’s phone and voicemail system on Thursday 7/24/2025 from midnight to 4:00AM if needed. The phone/voicemail system maintenance scheduled for this time window has been postponed and no service interruptions are anticipated. An update will be posted as soon as the system maintenance is rescheduled.

if you experience any problems with Denison’s phone or voicemail system, please report the issue to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Original Post 7/16/2025: [Planned Outage] Denison Phone/Voicemail System, Tues 7/22/2025 5:00-7:00AM and Thurs 7/24/2025 from 12:01-4:00AM

Please DO NOT plan on using the Denison phone or voicemail system on Tuesday 7/22/2025 from 5:00-7:00AM and Thursday from 12:01-4:00AM. Denison’s phone system provider is completing a network and data center migration that may cause service interruptions during these time windows. Please use a non-Denison phone if you need to make calls.

If you experience any problems with Denison’s phone or voicemail services outside of these time windows, please report the issue to the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 during business hours (Monday-Friday, 8:30AM-4:30PM) or the Denison University operator at 740-587-0810 at any other time.

by ·Comments Off on Planned Maintenance Monday, 07/28/2025 5:30 – 7:00 AM Mass Data, Scratch, and Media drives

ITS will perform planned maintenance on Monday, 07/28/25 from 5:30 – 7:00 AM on a few systems. During this maintenance, the following services might be unavailable:

Scratch Drive (Quartz)
Mass Data Drive (Quartz)
Media Drive (Topaz)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance Thursday, 07/24/2025 5:00 – 7:00 AM Employee Printing and On-Prem Storage

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will perform planned maintenance on Thursday, 07/24/25 from 5:00 – 7:00 AM on a few systems. During this maintenance, the following services might be unavailable:

Shared Drive (Ruby)
Personal Storage Volume (Emerald)
Submitting employee print jobs
Installing new employee printers (printers.denison.edu)

Please do not edit files over the network, submit print jobs, or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on New Denison-Play Device Registration Experience!

On Tuesday, 07/15/2025, ITS will go live with an updated authentication experience for registering devices on the Denison-Play wireless network and residential hall wired network connections.

What’s Changing?

A Fresh, Simplified Experience: The system provides a simple to utilize and navigate experience to register devices to Denison-Play.

What Stays the Same?

  • You will use your Denison credentials.
  • The services you access will remain the same.

What Will the New Screen Look like? 

Here is a side-by-side look at the legacy and updated experience:

Legacy ExperienceUpdated Experience

Need Help?

For additional information, you can visit the Denison-Play WiFi page on MyDenison. If you experience any network connectivity issues, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Wireless Maintenance – Denison-Play, Tue. 7/15/25 5-7am

Update 7/15/25 7am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/15/25 from 5:00-7:00am which may result in the loss of the Denison-Play wireless network across campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Xtender Maintenance Thursday, June 26th, 2025 from 4:00 AM – 7:30 AM EDT

Update 6/26/25 7:30am:
All maintenance has been successfully completed. If you experience any issues please try clearing your browser cache or using an Incognito Window. If the problem persists please reach out to the ITS Service Desk.

Original Post:

Denison Information Technology Services (ITS) will be applying updates on Thursday, June 26th, 2025 from 4:00 AM – 7:30 AM EDT that will impact Xtender. Users will not be able to access or use the service until after the maintenance has been completed.

This post will be updated when the maintenance is complete. If you have questions or concerns, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Outage: Wireless Maintenance – eduroam, Sat. 6/7/25 5-6am

Update 6/7/25 5:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Saturday 6/7/25 from 5:00-6:00am which may result in the loss of the eduroam wireless network across campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Wireless Maintenance – eduroam, Tue. 6/10/25 5-7am

Update 6/10/25 6:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing network maintenance on Tuesday 6/10/25 from 5:00-7:00am which may result in the loss of the eduroam wireless network across campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.This post will be updated when the work is complete.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance Thursday, 06/12/2025 6 – 7 AM Mass Data, Scratch, and Media drives.

Update:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:

ITS will perform planned maintenance on Thursday, 06/12/25 from 6 – 7 AM on a few systems. During this maintenance, the following services might be unavailable:

Scratch Drive (Quartz)
Mass Data Drive (Quartz)
Media Drive (Topaz)

Please do not edit files over the network or submit information online during this time period as your work may be lost when maintenance occurs. This post will be updated when the work is complete. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.