Updated Post 2/3/2025 12:15PM

The issue has been resolved and email notifications for voicemails with text transcripts are now being delivered.

IMPORTANT: You may receive some email notifications for voicemails that were sent between 11:00AM-12:15PM that DO NOT have a text transcript. Please listen to the sound files for those messages.

If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post 2/3/2025 11:00AM:

ITS is investigating a reported issue where email notifications for voicemails stopped being received over this past weekend. Our initial findings suggest this may be affecting all Denison voicemail users. The vendor is actively working to diagnose and resolve the issue. We will provide updates here as they become available. Until the issue is resolved, please check voicemail by phone.

If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.