Update 10/16 1:45PM

The Duo outage is fully resolved and ITS has reinstated Duo has part of the login process. If you experience any issues, please notify the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/16 11:42AM:

ITS has taken steps to temporarily bypass Duo approvals until Duo reports that service is fully restored. If you experienced the “Unknown error”, please try again now.

Original Post:

ITS has received numerous reports of an “Unknown error” message on the Duo approval screen. Duo is currently investigating and working to restore service as quickly as possible.