Update 5/24/19 9:30AM

The eprocurement system vendor identified the cause of the performance issues and took steps to address it. Since no further issues have been reported, this alert is being flagged as resolved. If you experience problems with the e-procurement system, please notify the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu so we can notify the vendor.

Update 5/22/19 2:45PM

The eprocurement system vendor reports that the performance issues appear to have subsided. They are continuing to work to identify and correct the root cause. If you experience problems with the e-procurement system, please notify the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu so we can notify the vendor.

Update 5/22/19 7:30AM

The e-procurement system vendor has been working to address the performance issue which is causing the intermittent errors and slowness to occur. This post will be updated as soon as vendor provides notification that the issue is resolved. In the meantime, if an error occurs please try the system again in 5-10 minutes as the problems are intermittent.

Original post 5/21/19 2:00PM

ITS has received several reports of issues with the e-procurement system including error messages, slowness, or the system unexpectedly closing your user session. The cause is under investigation and updates will be posted here as soon as more information is available.