Like you, ITS is excited for the start of the Fall 2022 semester. We are looking forward to supporting you in your use of technology. Following is a brief recap of options for getting help with Denison technology.
Tip #1: Contact the ITS Service Desk for any and all technology questions, requests or problems
Hours: Sunday 7-10pm; Monday-Thursday, 8am-6pm and 7-10pm; Friday 8am-6pm
- Email: servicedesk@denison.edu
- Online: In MyDenison, click TOPdesk and then Submit an ITS Ticket.
- In-Person: Monday-Friday, 8am-6pm – Fellows Hall Room 100A; Sunday-Thursday 7-10pm, Library Learning Commons
- Phone: 740-587-6395 (If you reach the Service Desk voicemail, please leave a message. A ticket will be automatically created for you.)
IMPORTANT! For URGENT requests, please call 740-587-6395.
Tip #2: Find quick answers online
- MyDenison contains a great deal of technology service information. Please use the MyDenison search box or browse the Campus Resources > Information Technology Services section to find information.
- The TOPdesk Knowledge Base contains more than 100 knowledge items about eduroam, Duo, Google Workspace, and many more topics. In MyDenison, click TOPdesk, then Knowledge Base, and search or browse.
Tip #3: Grow your technology skills with online resources
- Denison’s LinkedIn Learning agreement provides access to video tutorials on many technology (and other) topics.
- The MyDenison Online Software Training page provides additional online software training resources.
Best wishes for a healthy and productive start to the Fall semester!