Accessing Banner (Banner INB) directly may result in an error.  Selecting My Banner from the My Apps menu in MyDenison works as expected.  To ensure that your direct access works as expected, please make sure to clear your cache and cookies in Firefox and in Microsoft’s Internet Explorer (IE) before directly accessing Banner.

Additional Info:

In IE11 – the best way to clear your cache and cookies is to also turn off (un-check) “Preserve Favorites Website Data”.  Here are the exact steps:  Select Tools (via the Gear Icon) > Safety > Delete browsing history > Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

For additional help, please contact the ITS Helpdesk – helpdesk@denison.edu, or by calling 740-587-6395.