ITS has received and confirmed reports that the “Denison Directory” option on Cisco phones in a number of buildings is not working. When the Denison Directory is selected, the phone displays “Error! Host Not Found”. If you experience this issue, when you have a few minutes, please unplug the network cable in the far left data jack on the bottom of your phone and then plug it back in. This will reboot and re-register your phone.

Please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu if you have any questions or the above step does not resolve the problem.