Service Interruption – Server Environment – Monday 10/21/24

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Update 10/21/24 7:00pm:
All services are back online. If you experience any issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post
This afternoon, ITS noticed that one of our server hosts experienced a resource issue, causing the following services to become unavailable or experience degraded performance.

  • PowerFAIDS
  • Xtender
  • eduroam (possible degradation)
  • Digital Signage (unable to make content updates)
  • R Studio
  • CSGold – Web Portal
  • HVAC – Building Automation (new programming)
  • SSO login (degraded)
  • Service Desk Tools / RegisterIP
  • Investments Website

We believe all services are back online, but we are still evaluating the situation. We will post an update when we confirm that the issue is fully resolved.