Update: 11/14/2016 1:45 pm
This issue has been resolved. If you continue to face any issues please contact the helpdesk at 740-587-6395 or by email at helpdesk@denison.edu
Monday 11/14/2016: 10:00 am
We have been informed that incoming calls are not ringing on the Dialpad deskphones and can be answered only from the Dialpad application on your computer.
We have informed Dialpad of the issue and are working towards resolving this issue. If you are facing this issue, please try the following:
- Navigate to “Settings” on your deskphone
-
Press “Reboot” to reboot the phone. Press “OK” to confirm the reboot.
We will update this post as soon as have an update. Please contact the ITS Helpdesk at 740-587-6395 or email us at helpdesk@denison.edu if you have any questions or concerns.
Thank you.