Update 7/5 7:00PM:

All planned work is completed and services have been restored with the exception of an outstanding issue with FTP output for Focus reports (see separate NetNotes post).  If you experience any issues, please report them to the ITS Help Desk at helpdesk@denison.edu or 740-587-6395. All non-system outage issues will be addressed on Monday AM.

Update 7/4 5:35pm: Oracle upgrades were successful and all services are back online for the evening.

Original Post:

ITS staff will be working over the holiday break (July 4th and July 5th) applying important updates to network equipment and application services. Access to any/all network services may be sporadic and limited in nature. The college is also officially closed.

Thursday July 4, 5am-5pm:

All Banner-related and Oracle-based services, including MyDenison, Self-Service, Xtender, Cognos, Focus, Smartcall, and the online directory will be unavailable while Oracle databases that serve these applications are upgraded.

Friday July 5, 6am-8pm:

Due to the electrical work being conducted across campus by Facilities Services, all services listed above are being taken offline and will be unavailable. Network connectivity will be sporadic.

ITS will be performing updates on data center equipment that will affect remote VPN access, the denison.edu website, and possibly other network services. We anticipate only a 30-minute outage between the hours of 7am and noon due to this work. However, given the electrical work being conducted around campus please remember that your connectivity may still be impeded.

Please check back for updates on this maintenance.

If you have difficulty with these services after Friday, 8PM, please email helpdesk@denison.edu. You may also call the ITS Help Desk at (740)587-6395 and leave voice mail.  Emails and voice mails sent to the help desk will be monitored periodically over the holiday weekend.