Mobile Device/Email Client Password Prompt When Accessing Denison Apps

ITS has discovered and corrected a bug in our password synchronization systems. As a result, if you changed your password in the past two months and use a mobile device (phone/tablet) app or an email client like Apple Mail to check your mail, you may receive an error or a prompt indicating you need to update your password. Please enter your current password. After doing so, your device will continue connecting to Denison Apps normally.

If you have any questions or problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.