ITS Service Desk Working Remotely Thursday, February 3

Due to the inclement weather, the ITS Service Desk is working remotely on Thursday, February 3, 2022. If you have questions about Denison technology, please contact us:

  • For urgent technology support needs, please call 740-587-6395 or send a Google Chat to servicedesk@denison.edu.
  • For non-urgent requests and questions, please submit a service request through TOPdesk .

Where appropriate, our staff will use Google Meet’s screen sharing feature to see what you see and work toward a solution.

(And if you are working remotely, be sure to consult our MyDenison page describing remote work resources.)

If you prefer to research solutions on your own, a number of Denison resources may be able to assist you:

  • MyDenison contains a great deal of technology service information. Please use the MyDenison search box or browse the Information Technology Services section to find information.
  • At any time, you can search the TOPdesk Knowledge Base and read more than 100 knowledge items about eduroam, Duo, Google Workspace, and many more topics.
  • Denison’s LinkedIn Learning agreement provides access to video tutorials on many technology (and other) topics.