ITS Recommends Checking and Training Your SPAM Folder in Your Denison Apps Email Account

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Google is constantly working to improve their SPAM detection techniques.This can result in some “false positives” where emails that you do not consider SPAM wind up in your SPAM folder. ITS has received a couple reports of instances of staff finding a small number of legitimate emails in SPAM recently. We recommend you take a quick look through your SPAM folder to see if there are any messages there that you do not consider SPAM. Should you find any, please open the message and choose the “Report Not Spam” button in the bar at the top of the message which explains why the message is in the SPAM folder.

If you have any questions or concerns, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.