IT Service Desk High Call Volumes

Information Technology Services (ITS) is currently experiencing an extremely high volume of service desk requests. If you have already emailed or called, please do not call or email again, as that generates multiple duplicate requests in our system causing increased response times.  Thank you for your patience as we work through this busy time.  Please expect a turnaround time of 1-2 days for all non-classroom related requests.

If your request is urgent, please indicate that in your email or voice message when contacting the service desk.  We will do our best to respond to urgent requests as soon as possible.