Update: We believe this issue has been corrected as of noon on March 12. If you continue to experience the issue, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS has received a number of reports of errors occurring when clicking links that appear under “Time Reporting” or “Time Approval” on the Employment tab in MyDenison. The errors reported involve being redirected to the Self Service login page which may display a “Break-in Attempted” message.

ITS has identified the issue and will be implementing a patch in Banner on March 22nd that will correct the error. In the meantime, if you experience this problem, please try closing the tab displaying the Self-Service login page and clicking the link again. If the problem recurs, you may…

• Use the blue Self Service icon in the top menu bar to open Self-Service Banner and select “Employee” then “Time Entry Reporting” to access the necessary timesheet area.
• Sign out of MyDenison, clear the cookies in your web browser, and then try again.

If you experience any additional problems or the above workarounds do not work, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu