As part of the University winter break closure, ITS will close on Tuesday 12/23/14 at 5:00PM and re-open on Friday 1/2/15 at 8:00AM.

The ITS Help Desk email and voicemail will be monitored during the closure for reports of major service outages (eg. email, Blackboard, Banner, etc.). ITS will respond to these as soon as possible. If a service outage is identified, an alert will be posted here on NetNotes along with updates on resolution. If you are experiencing problems with a service, ITS recommends checking here for service outage status.

Help requests received during this closure period that are not related to service outages will be responded to when we open on 1/2/15.

Reporting Service Outages: Email will be monitored more frequently than voicemail so ITS recommends sending an email to helpdesk@denison.edu to report a service outage. If you experience a major service outage which impacts work for an area that needs immediate attention, please contact the Denison operator at 740-587-0810 to report the outage.