by ·Comments Off on [COMPLETED] Planned Outage: Core Network Maintenance Tues. 6/27/23 5am-7am

6/27/23: 6:50am
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/26/23: 4:30pm
Tomorrows maintenance will focus on network phone configurations. We could notice interruptions on our campus phones during this change window.

6/24/23 7:50am
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/20/23 6:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/15/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/12/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/9/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/6/23 7:05am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/5/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

6/1/23 7:15am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

5/30/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be updating core networking equipment in Burton Morgan and Fellows over the next several weeks. Below is a list of planned maintenance windows to complete the replacement of this equipment. These dates and times are subject to change but we will update this post accordingly.

Please do not edit files over the network or submit information online during these time periods as your work may be lost when network outages occur.

This post will be updated after each change window when the work is complete. If you have any questions, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

DateWeekdayChange Window Time
5/30/23Tuesday5-7am
6/1/23Thursday5-7am
6/5/23Monday5-7am
6/6/23Tuesday5-7am
6/9/23Friday5-7am
6/12/23Monday5-7am
6/15/23Thursday5-7am
6/20/23Tuesday5-7am
6/24/23Saturday5-noon
6/27/23Tuesday5-7am

by ·Comments Off on [RESOLVED] Unplanned Network Outage: Multiple Campus Buildings Without Power

Update:
Power has been restored to all campus buildings. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 5/17/23 10:20am
We continue to see network gear reboot across campus. Facilities is currently working to resolve the issue.

Update 5/16/23 8:11pm:
The network is back online in all buildings. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
A power outage on campus has caused the network to go down in several buildings across campus. Facilities is on-site looking into the outage. An update will be posted when available.

by ·Comments Off on [Completed] Planned Outage: Wireless Network Maintenance Campus Wide, Thur. 4/13/23 5-7am

Update 4/13/23 6:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing wireless network maintenance on Thursday 4/13/23 from 5:00-7:00am which may result in the loss of the wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Campus Network Maintenance, Tues. 4/11/23 5-7am

Update 4/11/23 6:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 4/11/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Swasey Chapel
Overall Campus Network – there may be small interruptions during the change window

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Wireless Network Maintenance on eduroam, Tue. 3/21/23 6:15 pm – 6:30 pm

Update 3/22/23 10:00 am
ITS received a number of WiFi problem reports and reports of Google sites not loading between 8 pm – 11 pm on Tuesday 3/21/22 night. ITS has taken additional steps to resolve these issues. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/21/23 6:20pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing wireless network maintenance on Wednesday 3/21/23 from 6:15 pm – 6:30 pm which may result in the loss of the wireless network. This maintenance is in response to reports of connectivity and slowness on eduroam.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Resolved] Unplanned Outage: Multiple Campus Buildings Without Power & Network

Update 3/21/23 6:25am:
Power & network has returned to all buildings. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Update 3/20/23 10:40pm:
The following buildings are currently without network.
Softball & Baseball
Lamson Lodge
Shannon House
Polly Anderson
Dustin Cabin
Rose House
Bancroft House
Athletics Pool Area

Original Post:
A power outage in Granville has caused the network to go down in several buildings across campus. Facilities is on-site looking into the outages. An update will be posted when available.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance on Campus Buildings, Fri. 3/17/23 5-7am

Update 3/17/23 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Friday 3/17/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Gilpatrick House
Observatory
Sawyer
Shepardson
Huffman
Shaw
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance on Campus Buildings, Weds. 3/15/23 5-7am

Update 3/15/23 7:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Wednesday 3/15/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.
Shorney Hall
Smith Hall
Beaver Hall
Bancroft House
Shannon House
East Hall
Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Resolved] Unplanned Outage: Wireless Network 3/10/23 2:40pm

ITS noticed that one of our primary wireless controllers rebooted at 2:40pm this afternoon. Wireless devices may have noticed an internet outage upwards of a couple minutes while they failed over to our backup wireless controller. The wireless controller is back online and we are operating as normal.

If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance on Campus buildings, Mon. 3/13/23 5-7am

Update 3/13/23 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post
ITS will be performing network maintenance on Monday 3/13/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Burton Morgan
Pratt
Good
Myers
Sunset House
Taylor
Moon Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.