by ·Comments Off on [COMPLETED] Planned Outage: Campus Network Maintenance Mon. 7/22/24 4-5am

Update 7/22/24 5:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Monday 7/22/24 4:00-5:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Campus Network Maintenance Weds. 7/17/24 5-7am

Update 7/17/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing campus firewall maintenance on Wednesday 7/17/24 from 5:00-7:00am which may result in the momentary loss of the wired or wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Wireless Network Maintenance Campus Wide, Tuesday 7/16/24 5-7am

Update 7/16/24 7:30am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Tuesday 7/16/24 from 5:00-7:00am which may result in the momentary loss of the wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance at Physical Plant, Recycle Plant, & Homestead, Tues. 4/9/24 5-7am

Update 4/09/24 7:00am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:

ITS will be performing network maintenance on Tues 4/9/24 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Physical Plant
Recycle Plant
Homestead

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage – Network Maintenance in Slayter, Weds 1/3/24 4:30-8pm & Thursday 1/4/24 4:30-8pm

Update 1/4/24 8:00pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Wednesday 1/3/24 from 4:30pm to 8:00pm and Thursday 1/4/24 from 4:30pm to 8:00pm which may result in the loss of the wired or wireless network in the following locations.

Slayter Union

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Resolved] Unplanned Network Outage: Network Outage at Soccer, Baseball, Softball, Rose House, Lamson Lodge, and Dustin Cabin

Update 2/3/15 2:20pm:
The network has been restored to all locations. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS identified a network outage at 10am this morning. The locations without network are Soccer, Baseball, Softball, Rose House, Lamson Lodge, and Dustin Cabin. ITS is troubleshooting the issue and will provide an update as soon as possible.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance on Campus Network Buildings , Thurs. 9/21/23 5-7am

Update 9/21/23 7:10am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).


Original post:
ITS will be performing network maintenance on Thursday 9/21/23 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Mitchell Center
Barney
Beaver
Burton Morgan
Burton Music
Doane Dance
Gilpatrick House
Higley Hall
Knapp

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance In Beta House and Chamberlin, Tues. 8/22/23 10am-3pm

Update 8/22/23 3:00pm:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Update 8/22/23 12:30pm:
The network maintenance is taking longer than expected. We will update this post when the maintenance is complete.

Original Post:
ITS will be performing network maintenance on Tuesday 8/22/23 from 10:00am-12pm which may result in the loss of the wired or wireless network in the following locations.

Beta House
Chamberlin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [RESOVLED]: “Denison-JoinWiFi” and “Denison-Guest” Not Available

Update 12:45pm
“Denison-Guest” and “Denison-JoinWiFi” are now working as normal. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Update 9:55AM
ITS has received a number of reports and confirmed issues connecting to the Denison-JoinWifi and Denison-Guest networks. When you select those networks, you may see your device is attempting to connect but find it hangs on that step and never completes the connection. ITS is working to diagnose and correct this issue as soon as possible. Until this is resolved, If this occurs please try the following workarounds:

For Denison-JoinWifi (wireless helper network used as you are connecting to eduroam):

  • If you are trying to connect a mobile device to eduroam and have a cellular network connection, please SKIP the step of connecting the Denison-JoinWifi network and instead open a web browser (Safari on iPhone/iPad and Chrome on all other devices) and go to joinwifi.denison.edu and follow the prompts.
  • If you are trying to connect a laptop to eduroam, please visit the ITS Service Desk in Fellows Hall Room 100A for assistance today between 8am-5pm.

For Denison-Guest (wireless network for those who are NOT current faculty, staff, or students):

  • At the current time there is not a workaround for Denison-Guest users to access wireless. For wired network access, you may use a computer in a public lab like Fellows Hall Room 100A. Staff at the ITS Service Desk can provide you with a guest network account you can use to log into one of the lab computers.

This post will be updated as soon as more information is available.

Please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 if you have further questions.

Original Post 8/21/2023 9:30AM

ITS has noticed that the wireless networks “Denison-JoinWiFi” and “Denison-Guest” are not able to connect this morning. ITS is currently looking into the issue and will post an update as soon as possible.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance in Fellows, Fri. 8/11/23 5-7am

Update 8/11/23 5:45am:
The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
ITS will be performing network maintenance on Friday 8/11/23 from 5:00-7:00am which may result in the interruption of some data center services. General internet access is expected be available during the outage.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.