by ·Comments Off on Completed: Planned Outage: Network Maintenance in Athletics, Cinema House, Fellows Hall, & Knapp Hall Thurs. 7/7/16 5-7am

Update 7/7/16 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 7/7/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Athletics

Cinema House

Fellows Hall

Knapp Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Unplanned Network Outage – Network Service Interruption for Shorney & Smith

Update 7/6/16 12:40pm

Claypool repaired the fiber cabling and network returned to Shorney around 12:40pm.

Update 7/6/16 1:15pm

Claypool was unable to repair the cabling issue for Shorney before they left campus last night. They plan to get it repaired this morning. Smith was brought online yesterday afternoon.

Update 7/5/16 1:15pm

Claypool Electric is aware of a fiber cabling issue and they are currently working to fix the issue. They hope to have this fixed by EOBD.

Original Post

Technical Services identified a network outage at 12:36pm on 7/5/16. The outage is interrupting network services for Shorney and Smith. We are investigating the cause of the outage.

Please contact the Help Desk x6395 if you are currently experiencing network issues.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Barney, Bryant, & Library Tues. 7/5/16 5-7am

Update 7/5/16 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 7/5/16 from 5:00-7:00am which will result in the loss of the wired and wireless network in the following locations.

Library

Barney-Davis Hall

Bryant Arts Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Samson Talbot, Wed. 6/29/16 5-7am

Update 6/29/16 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Update 6/28/16 1:00pm: 

ITS will be performing network maintenance on Tuesday 6/28/16 from 5-7am which may result in the loss of the wired or wireless network in the following locations.

Samson Tablot – whole building

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

ITS will be performing network maintenance on Tuesday 6/28/16 from 5-7am which may result in the loss of the wired or wireless network in the following locations.

Samson Tablot Floors 2, 3, and 4

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Bancroft, Shannon, Athletics, Lamson Lodge, Dustin Cabin Tues. 6/21/16 5-7am

Update 6/21/16 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 6/21/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Bancroft

Shannon

Athletics Track Area

Athletics Soccer

Lamson Lodge

Dustin Cabin

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Burton Morgan and Slayter Fri. 6/17/16 5-7am

Update 6/17/16 6:55am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Friday 6/17/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

2nd Floor Burton Morgan

4th Floor Slayter

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance in Athletics, Barney, Slayter, Monomoy, Talbot, Rose House, Knapp, Olin, Fellows, and Shorney Thurs. 6/16/16 5-7am

Update 6/16/16 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 6/16/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Athletics, Barney, Slayter, Monomoy, Talbot, Rose House, Knapp, Olin, Fellows, Shorney

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Unplanned Network Outage – Network Service Interruption for Shorney Hall & Smith Hall

Update 5/17/16 3:15pm:

Network Services and Cable TV have been repaired for all locations. If you experience Network or Cable TV issues after this time please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 5/17/16 1:15pm:

Network services have been restored to Shorney Hall. They are now working to repair the Cable TV connections.

Update 5/17/16 11:24am:

Technicians have been working to repair the cut fiber optic cabling since this morning. Network services returned to Smith Hall around 9:45am. Network Services at Shorney are still down but should be back up by the end of business day. Cable TV should be restored as well.

Update 5/16/16 3:20pm:

There was pipe cut with fiber optic cabling in it this morning around 11:00am. Technicians have been out to assess the damage and will not be able to repair the fiber until tomorrow morning. Network will be completely down in Shorney & Smith overnight. Cable TV will be down in Shorney, Smith, & the Sunsets apartments overnight. We will post another update tomorrow morning as soon as one is available.

Original Post:

Network services are currently unavailable at Shorney Hall & Smith Hall. Denison ITS is aware of the issue and looking into a resolution. We will update this post accordingly once we have an update. We hope to have the connectivity restored by the end of day.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Shepardson, Thurs. 5/5/16 6-7am

Update 5/5/16 6:45am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

Due to equipment failure, ITS will be performing network maintenance on Thursday 5/5/16 from 6:00-7:00am which may result in the loss of the wired or wireless network in Shepardson.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Thurs. 4/21/16 5-7am

Update 4/21/16 7:05am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 4/21/16 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Fellows, Talbot, Burton Music, Doane Dance, Beth Eden, Burton Morgan, Doane, Beta House, Preston, Schaff House, Sunset House, Taylor House, Shorney, Smith, East, Gilpatrick, Huffman, King, Monomoy, Monomoy Annex, Delta Delta Delta, Stone, Crawford, Bryant, Slayter, Elm, Hayes Wright, Morrow, Moshier-Huchison House, Pratt, Myers, Beaver, Sawyer, Shaw, Shepardson

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.