Update 2/16/17 6:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing wireless network maintenance on Thursday 2/16/17 from 6:00-7:00am which will limit the visibility of Airplay, Chromecast, and other similar type devices. After this maintenance, you will only be able to see devices that are inside the building you are currently in.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 2/9/17 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 2/9/17 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Fellows

Knapp

Doane Dance

Huffman

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 1/25/17 8:00 am

The maintenance in Olin Science Hall are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

Facilities will be performing electrical work which will momentarily take down the Olin Science Hall network. This work is necessary to prevent future network outages caused by power. 

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 1/12/17 8:00am:

Network gear has returned to normal operation status. Please contact the Help Desk x6395 if you are currently experiencing network issues.

Update 1/11/17 7:15pm:

There have been a few more power outages that have caused network outages since the last update. Currently the Bryant Arts Center is without network. Once power seems to have stabilized we will work on bringing the Bryant network back online.

Update 1/11/17 5:30pm:

Network gear has returned to normal operation status. Please contact the Help Desk x6395 if you are currently experiencing network issues.

Original Post:

Technical Services has identified campus wide network outages believed to be caused by a large power outage. We will update the post once all gear has returned to normal operation status.

Update 11/15/16 6:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

There have been some reports of slow wireless across campus. ITS will be performing network maintenance tomorrow morning in an effort to correct this. There will be a brief outage during the change.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 11/10/16 5:45am

The wireless fix is now in place. Please report any wireless network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

We have recently noticed that several wireless access points (wireless routers) across campus have been rebooting in the middle of the day. This has been occurring over the past 3-4 weeks and would usually happen less than one time a day. We will be putting in a fix tomorrow (11/10/16) that we hope will address this issue. You may or may not have noticed the effects of this.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 11/10/16 7:00am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing campus firewall maintenance on Thursday 11/10/16 from 5:00-7:00am which may result in the loss of the wired or wireless network.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/26/16 1:00pm:

All network services are back online. There was a power event that impacted a good portion of campus. The Bryant Arts Building took the longest to restore due to a power supply that we had to manually turn on after the event.

Please contact the Help Desk x6395 if you are currently experiencing network issues.

Original Post:

Technical Services identified a network outage that was felt across campus. A power shortage is the suspected cause of the outage. If another source of the outage is identified we will update this post accordingly.

Please contact the Help Desk x6395 if you are currently experiencing network issues.

Update 10/27/16 7:25am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

This coming Thursday 10/27/16 between 5-7am ITS will be removing the “denison” wireless network campus wide. Please take this time to move your computer to “eduroam” if you are still using “denison” as a wireless network. “eduroam” is our secure wireless network offered throughout campus. If your device will not work on “eduroam” then you can use “Denison Guest” for wireless access.

For further wireless questions or instructions on how to connect to “eduroam” please go to the myDenison page in the link below.

Denison Wireless Network

If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 10/13/16 6:44am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing wireless network maintenance on Thursday 10/13/16 from 5:00-7:00am which will result in the loss of wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.