by ·Comments Off on Completed: Planned Outage: Campus Wide Internet Outage, Wednesday 11/22/17 5:30-6am

Update 11/22/17 6:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 11/22/17 from 5:30-6:00am which will result in the loss of the internet campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Maintenance on Remote Network Access (VPN), Thurs. 11/9/17 5-6am

Update 11/9/17 5:30am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Thursday 11/9/17 from 5:00-6:00am which may result in the loss of remote network access (VPN) to Denison.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved: Internet service degradation 10/23/17 AM

Technical Services noticed intermittent internet interruptions this afternoon at 11am. The issue was noticed on phone calls and web browsing. This appears to have been resolved around 2pm. We are still investigating the root cause with our internet service provider (Oarnet).

If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Network Outage – Wireless Maintenance 10/17/2017

Update 10/17/17 5:40am:

The wireless network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 10/17/2017 from 5:00-7:00am which may result in the loss of the wired or wireless network across campus. Please call the ITS Helpdesk at 740-587-6395 or email us at helpdesk@denison.edu if there are any questions.

by ·Comments Off on Resolved – Service Disruption for Dialpad

Update 8/2/17 2:10 pm

Issues with calling on Dialpad have been resolved. All calling services should now be functioning correctly. Please let us know if you have any questions or concerns by contacting the ITS Helpdesk at 740-587-6395 or helpdesk@denison.edu

Update 8/2/17 1:40pm:

Dialpad has acknowledged the outage and is currently investigating the issue.

Original Post 1:25pm:

Dialpad calling is currently unavailable.  We are contacting Dialpad and hope to have this resolved as soon as possible. Please let us know if you have any questions or concerns by contacting the ITS Help Desk at helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings and Remote Access, Wed. 8/2/17 5-7am

Update 8/2/17 6:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 8/2/17 from 5:00-7:00am which may result in the loss of the wired network, wireless network, or remote access.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Tues. 7/25/17 5-7am

Update 7/25/17 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original post:

ITS will be performing network maintenance on Tuesday 7/25/17 from 5:00-7:00am which will result in short network outages across campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Tues. 7/18/17 5-7am

Update 7/18/17 5:45am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Tuesday 7/18/17 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.

Athletics
Hayes & Wright
Barney
Talbot
Fellows
Kappa Sigma

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Resolved – Unplanned Power Outage – Network Service Interruption Across Campus 7/7/17 2pm

Update 7/7/2017 4:00 pm

The network outage has been resolved. All the wired and wireless network across campus should be back to normal. Please report any issues to the ITS Helpdesk at 740-587-6395 or email us at helpdesk@denison.edu.

Original Post:

There appears to have been an unplanned power outage that has impacted much of the wired and wireless network across campus. We will be looking into all outages and will give an update when possible.

by ·Comments Off on Resolved: Unplanned Power Outage – Network Service Interruption Across Campus

Update 7-1-17 7:00pm:

Network has returned to Cinema House and Morrow.

Update 7-1-17 8:54am:

Power has returned to the majority of the network across campus. There are still network devices down in Cinema House and Morrow. We will resolve this as soon as possible.

Original Post

According to the AEP power outages map, there is a power outage in the area. Due to this power outage there are wired and wireless network outages in several areas across campus. AEP is estimating a restoration time of 7:30am.