by ·Comments Off on Completed: Planned Outage: Remote Network Access on, Wed. 6/26/19 5:30-7am

Update 6/26/19 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing maintenance on the remote network access equipment (VPN) on Wednesday 6/26/19 from 5:30-7:00am which will result in the loss of the remote network access off of campus.

Please do not plan on being able to access the network remotely during this time period as your connection will be lost when the network maintenance occurs.
This post will be updated when the work is complete. If you experience any remote network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Wireless Network Change: “Denison Guest” Will Be Shutdown on Wednesday 6/26/19

Update 6/26/19 7:00am

The “Denison Guest” network has been removed. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).


Original Post:

On Wednesday 6/26/19 ITS will be removing the “Denison Guest” wireless network. This is a legacy wireless network that should no longer be used by students and staff. If you notice your device is still connected to this network please move your device to the “eduroam” or “Denison-Play” wireless networks.

Note: the “Denison-Guest” wireless network will remain operational. “Denison-Guest” is a separate wireless network that is used for guests of the campus.

If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Weds. 6/12/19 4-7am

Update 6/12/19 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Wednesday 6/12/19 from 4:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Athletics

Bryant

Burke

Burton Morgan

Chamberlin

Doane Dance

Ebaugh

Eisner Center

Fellows DC

Huffman

Shorney

Shpardson

Smith

Whisler

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings, Fri. 6/7/19 5-7am

Update 6/7/19 7:00am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Friday 6/7/19 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Athletics
Barney
Beaver
Beta House
Brown
Bryant
Burke
Burton Morgan – 5th floor
Burton Music
Chamberlin
Cinema House
Crawford
Curtis
Delta Gamma
Doane Dance
East
Ebaugh
Eisner Center
Elm
Gilpatrick House
Good
Hayes & Wright
Homestead
Huffman
Kappa Alpha Theta
Kappa Sigma
King
Monomoy
Monomoy Annex
Morrow
Moshier Hutichinson
Myers
Open House
Poly Anderson
Physical Plant
Pratt
Preston
Rose House
Sawyer
Schaff
Shannon House
Shaw
Shepardson
Shorney
Sigma Chi
Smith
Stone
Sunset House
Swasey
Taylor
Tri Delta
Whisler

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Planned Outage: Wireless Network Maintenance Campus Wide, Tues. 6/4/19 6-6:30am

6/4/19 6:30am

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing wireless network maintenance on Tuesday 6/4/19 from 6:00-6:30am which will result in the loss of wireless network campus wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

 

by ·Comments Off on Resolved: Unplanned Network Outage – Many Buildings Across Campus

Update 5/28/19 8:15pm

Network has returned to the majority of campus. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 5/28/19 8:35am – Buildings without network and phone:

Barney
Beth Eden
Burton Music
Delta Gamma
Dustin Cabin
Hayes & Wright
Higley (2nd & 3rd)
Huffman (1st & 2nd)
Knapp (1st, 2nd, 3rd & 4th)
Library
Mitchell
Mulberry House
Observatory
Open House
Shepardson (2nd)
Shorney (2nd, 3rd & 4th)
Slayter (3rd & 4th)
Swasey Chapel
Talbot (2nd, 3rd & 4th)
Tri Delta

Original Post

Due to last night’s storm there are several areas without power causing the network and phones to be down in those locations. We will provide a list of areas without network shortly and update throughout the day.

by ·Comments Off on Completed: Planned Outage: Network Maintenance on Campus Buildings Thurs. 5/23/19 5-7am

Update 5/23/19 7:30am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post

ITS will be performing network maintenance on Thursday 5/23/19 from 5:00-7:00am which will result in the loss of the wired or wireless network in the following locations.

Doane

Fellows

Knapp

Higley

Ebaugh

Herrick

Library

Beth Eden

Burton Morgan

Slayter

Sampson Talbot

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Completed: Network Maintenance in Olin Hall, Tues. 5/21/19 6-7am

Update 5/21/19 6:30am:
The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original Post:

ITS will be performing network maintenance on Tuesday 5/21/19 from 6:00-7:00am which may result in the loss of the wired or wireless network in Olin.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on Improvements to “Denison-Guest” Wireless for Apple Devices

On Monday 4/29/19 ITS will be making changes to the “Denison-Guest” wireless network. It will improve the experience for guests of the campus that use Apple devices and “Denison-Guest” while on campus.  After this change is made, when connecting to the “Denison-Guest” network a login page will automatically pop up for the user. Currently the user would need to open a web browser and browse to a web page to prompt the login page. Unfortunately, our setup only allows this for Apple devices for the time being.

If you have additional questions, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on “Denison Guest” will be removed from student housing buildings on 3/21/19
On Thursday March 21st ITS will be removing the “Denison Guest“ wireless network from all student housing buildings. Please check your devices and move to either “eduroam” or “Denison-Play” if you are currently using this network. If you do not proactively move your devices to one of the aforementioned networks the device will lose network connection after March 21st. Please contact the ITS Helpdesk if you need help connecting to “eduroam” or “Denison-Play”. For more information about the Denison wireless network offerings please visit the following URL – https://my.denison.edu/wireless.
*This network is not to be confused with “Denison–Guest“ which is a completely different wireless network that is used for visiting guests of Denison.