by ·Comments Off on [RESOLVED] Unplanned Outage: CBTS Deskphone stuck in “Registration in Progress”

Update: 11/5/20 7 am
All desk phones should be now functioning. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu.

Update: 11/3/20 5:30 pm
Desk phones at the Physical Plant and Rose House are back online and should be working as expected.

Original Post:
ITS has received notification that the CBTS desk phones in the following areas are stuck in a “Registration in Progress” state. If you are receiving this error, please unplug the cable from the back of the phone and plug it back in. ITS is also investigating a wider issue and will update this note as soon as possible.

West Quad Residential Halls
North Quad Residential Halls
Sigma Chi
Rose House
Facilities – Physical Plant

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network, Tue. 10/27/2020 5 am – 7 am

Update, 10/27/20 6:15 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Tuesday 10/27/2020 from 5 am to 7 am.

Taylor House
Moon Hall
Brown Hall
Preston House
Moshier-Huchison House
Morrow House
Beta Theta Pi
Chamberlin House
Kappa Sigma
Rose House/ Rose House Garage
Soccer Field Locker Rooms

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network, Tue. 10/20/20 5 am – 7 am

Update, 10/20/20 6:15 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing maintenance on the wireless network across the Denison campus from 5 am – 7 am on Tuesday, 10/20/2020. During this time, the wireless network may be intermittent and users may experience some issues with their connection.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Thursday, 10/08/20 5 am – 7 am

Update: 10/08/20 6:00 am:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu

Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Thursday 10/08/2020 from 5 am to 7 am.

Michael D. Eisner Center for the Performing Arts

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Maintenance – Wireless Network, Tue. 10/06/2020 5 am – 7 am

Update: 10/06/20 7 am:
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or email servicedesk@denison.edu

Original Post:
ITS will be performing wireless maintenance in the following buildings resulting in the loss of wired or wireless network on Tuesday 10/06/2020 from 5 am to 7 am.

Good Hall
Myers Hall
Brown Hall
Pratt Hall
Sunset House
Upper/Lower Elm
Hayes Hall
Wright Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance, Thurs. 9/3/20 5 am – 7 am

Update: 9/3/2020 7:30 am
The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing network maintenance on Thursday 9/3/20 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Fellows Hall

Open House

Elm Hall

Brown Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance: Phone System Update Thursday, 07/30/20 5:00-7:00AM

Update: 07/30/2020 7:15 am
The maintenance has been completed. Please report any issues to the ITS Service Desk.

Original Post:

Denison’s phone system vendor will be making a behind-the-scenes update on 07/30/20 from 5:00-7:00 am. This should not have any impact on calls in progress. All phones should automatically update and reboot. If you experience an issue with your phone, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

by ·Comments Off on [Completed] Planned Outage – Network Maintenance Thursday, 07/30/20 5 am – 7 am

Update: 07/30/2020 7:15 am
The maintenance has been completed. Please report any issues to the ITS Service Desk.

Original Post:
ITS will be performing network maintenance on Thursday, 7/30/20 from 5:00 – 7:00 am which may result in the loss of the wired or wireless network in the following locations.

Fellows Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance – Thursday, 7/23/20 5 am – 7 am

Update 7/23/20 8:00am:

The network updates are complete. Please report any network issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours.

Original Post:

ITS will be performing network maintenance on Thursday, 7/23/20 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Chamberlin Hall
Sigma Chi
Soccer field locker room
Swasey Chapel

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance, Tuesday, 7/21/20 5 am – 7 am

Update: 7/21/20 7:00 am

The maintenance has been completed. Please report any issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:

ITS will be performing network maintenance on Tuesday 7/21/20 from 5:00-7:00am which may result in the loss of the wired or wireless network in the following locations.

Whisler Hall
Burton Morgan
Gilpatrick
Huffman Hall

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.