by ·Comments Off on [COMPLETED] Planned Network Maintenance – Thursday, 2/27/2020 5 am – 7 am

Update: 2/27/2020 7 am:

The network maintenance was completed. Please report any issues to the ITS Service desk at 740-587-6395 or servicedesk@denison.edu.

Original Post:
ITS will be performing network maintenance on Thursday 2/27/2020 from 5:00-7:00 am which may result in the loss of the wired or wireless network across the campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [Completed] Planned Outage: Network Maintenance – Tuesday, 2/4/2020, 5-7 am

Update: 2/4/2020 7:00 am
The maintenance was completed. Please report any issues to the ITS Service Desk.

Original Post:
ITS will be performing network maintenance on Tuesday, 2/4/2020 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Beth Eden

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance Thursday, 1/9/20 5 am – 7 am

Update: 1/9/2020 6 am

The network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Thursday 1/9/2020 from 5:00-7:00 am which may result in the loss of the wired or wireless network across multiple buildings on campus.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Outage: Network Maintenance Tuesday, 1/7/2020 5 am – 7 am

Update – 1/7/2020 6 am

The maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Tuesday 1/7/20 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Eisner Performing Arts Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance – Pulse Secure Remote VPN, Wednesday 11/27/19 5 am – 7 am

Update:
11/27/19 5:30 am
The maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:
ITS will be performing maintenance on the Pulse Secure Remote VPN service on Wednesday, 11/27/19 between 5 am – 7 am. This maintenance might cause interruptions in remote access to the campus network using Pulse Secure VPN during the maintenance window.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [Completed] Planned Network Maintenance – Tuesday 11/26/19 5 am – 7 am

Update:
11/26/19 5:30 am

The network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:
ITS will be performing network maintenance on Tuesday, 11/26/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Swasey Chapel
Mitchell Center

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [COMPLETED] Planned Network Maintenance – Wednesday 11/20/19 5am – 7am

Update: 11/20/19 6:30 am

The network maintenance has been completed. Please report any issues to the ITS Helpdesk at helpdesk@denison.edu or call 740-587-6395.

Original Post:
ITS will be performing network maintenance on Wednesday, 11/20/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Barney Davis Hall
Beth Eden
Moon Hall
Bryant
Burke Museum
Chamberlin
Cinema House
Ebaugh
Fellows Hall
Knapp Hall
Rose House/ Rose House Garage
Slayter Hall
Talbot Hall
Burton Morgan

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [Completed] Planned Maintenance – CBTS Telephone System, Thursday 10/03/19 5:00 am – 7:00 am

Update – 10/3/19 9:00 am

The maintenance was completed. If you are experiencing any issues with the telephone system, please report it to the ITS Helpdesk at 740-587-6395 or email helpdesk@denison.edu.

Original Post:

Maint. Date: Thursday, 10/03/19
Maint. Time: 5:00 am – 7:00 am EDT
Duration: 2 hours

Scope of Work: CBTS needs to make some global changes on the server cluster that will impact phones and services.

  • The change and update will briefly reset phones (approx.. 3-5 minutes).
  • However, no active calls will be affected until end-user hangs up, then the phone will reset.
  • Any incoming calls during this brief interval may experience a busy signal, but will likely just go directly to voicemail for calls to end-users (approx.. 3-5 minutes).

If you have any questions or concerns, please contact the ITS Helpdesk at 740-587-6395 or by email at helpdesk@denison.edu

by ·Comments Off on [Completed] Planned Outage – Network Maintenance Thursday 09/19/19 5 am – 7 am

Update: 09/19/2019 7:00 am

Network maintenance has been completed. Please report any issues to the ITS Helpdesk.

Original Post:

ITS will be performing network maintenance on Thursday, 9/19/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following locations:

Doane Library

Burton Morgan (2nd Floor)

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

by ·Comments Off on [RESOLVED]: Unplanned Outage: Network Outage – Whisler Hall

Resolved 2:40 PM

ITS has resolved issues related to the Whisler network outage.

Updated Post 2:10PM:

ITS is working to address the issue. At this time, it is anticipated that the earliest resolution will be between 2:40-3:10PM.

Original Post 1:24PM:

ITS noticed that Whisler hall is currently experiencing a network outage. ITS is working to resolve this issue as soon as possible.