Update 1/16/18 7:45AM:
All maintenance has been successfully completed.
Original Post:
Between 6:30 and 8:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.
This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 10/6/16 7:35 AM:
All maintenance successfully completed.
Original Post:
Between 6:30 and 7:30 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.
This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 8/6/15 7:05 AM:
All maintenance successfully completed.
Original Post:
Between 6:30 and 7:30 AM, ITS will perform routine maintenance to the Denison BigRedID Login infrastructure. During this maintenance period users may not be able to login to BigRedID based services such as Denison Apps, MyDenison, and other services.
This post will be updated when work is completed. If you experience login issues with BigRedID based services after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 7/30/15 7:15AM:
All maintenance has been successfully completed.
Original Post:
Between 6:30 and 8:00 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.
This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 4/24/15 2:00PM:
The character encoding issue has been resolved and at this time all known issues have been addressed. If you experience unexpected behavior with any “webby” service please contact the ITS Help Desk.
Update 4/23/15 2:00PM:
Work continues on the effort to resolve any side effects of the “webby” migration this morning. At this point the only known issue is the appearance of question marks or other “bad character” symbol by web browsers present on some personal and research websites.
Update 4/23/15 8:00AM:
“Webby” content and services have been migrated to new hardware and editing access is once again available. Some minor issues from the migration remain which ITS is currently investigating. We appreciate your patience while we work to restore all “webby” functionality. Current known issues:
Original Post:
ITS will be performing maintenance to migrate services hosted on “webby” to updated hardware. During this time editing access to “webby” will be unavailable and all hosted sites will be offline, including:
This maintenance will not affect how “webby” users access their content or affect their editing capabilities.
Additionally, access to Denison Apps via apps.denison.edu will be temporarily unavailable. Please use email.denison.edu during the maintenance window.
This post will be updated when the work is complete. If you are unable to login to “webby.cc.denison.edu” after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 4/9/15 11:50 – We continue to work to check these services and diagnose the failure. The status on the services previously listed:
**
Multiple services are currently unavailable due to an infrastructure failure. ITS personnel are working to restore the affected services:
We appreciate your patience as we work to restore services.
Update 4/9/15 8:00AM:
BigRedID login services have been restored. If you encounter any issues please clear your browser’s cookies and cache and try again. Please report any login issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Original Post:
At approximately 2AM this morning a system component required for BigRedID logins went offline. The cause is unknown but results in an error message when logging into services such as MyDenison, Denison Apps, BlackBoard, Campus Calendar, OrgSync, etc…
NOTE: Existing Denison Apps sessions will continue to function but new logins are currently unavailable.
Attempts to bring the failed component back online have thus far been unsuccessful and further ITS resources are required. We appreciate your patience.
Update 3/17/15 9:18AM:
Maintenance completed successfully. Please report any login issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours.
Original Post:
Between 6:00 and 10:00 AM, ITS will perform routine maintenance to the web server infrastructure. During this maintenance period access to services may be intermittent. The following major services will be affected and may not be available:
This post will be updated when work is completed. If you experience issues with any service listed above after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 3/10/15 9:09AM:
Maintenance has completed successfully.
Update 3/10/15 7:30AM:
The maintenance will exceed the expected completion time and is estimated to complete around 8:30am.
Original Post:
Between 4:30 and 7:30 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.
This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.
Update 2/26/15 10:31AM:
All maintenance has completed successfully.
Update 2/26/15 7:31AM:
The maintenance is taking longer than expected. The Campus Calendar is online but may be sluggish while database maintenance continues.
Original Post:
Between 6:00 and 7:00 AM, ITS will perform routine maintenance to the Campus Calendar infrastructure. During this maintenance period users may not be able to view calendar events and the feed in MyDenison may be unavailable.
This post will be updated when work is completed. If you experience issues with Campus Calendar after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.