Update 8/9/19 7:10am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original message:

ITS will be performing network maintenance on Friday 8/9/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Eisner Center, Burke, Doane Dance, Burton Hall, Monomoy
Cinema House, Mulberry House, Religious Life
King, Stone, Monomoy Annex
Delta Delta Delta and other Greek houses on South Campus

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur. This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 8/8/19 7:10am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Original message:

ITS will be performing network maintenance on Thursday 8/8/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Beth Eden, Whisler, Gilpatrick
Swasey, Observatory
Huffman, Shaw, Beaver, Sawyer, Crawford, Shepardson, East
Mitchell and other Athletic areas
Bancroft, Shannon

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 8/6/19 10:00:

All issues have been resolved.

Update 8/6/19 8:20am:

We seem to have scattered outages in a few buildings across the network that may be related to the work that was done this morning.  We are investigating the issues.

Update 8/6/19 7:30am:

The network updates are complete. Please report any network issues to the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu. The Help Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/helpdesk for hours).

Update 8/5/2019 8:40am:

This maintenance has been rescheduled for Tuesday, Aug 6 between 5 and 7.

Original Message:

ITS will be performing network maintenance on Thursday 8/1/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Ebaugh, Herrick
Physical Plant, Recycling, Homestead
Rose House, Athletic fields
Kappa Sig
Curtis East, Curtis West, Shorney, Smith
Ash, Beta, Chamberlin, Morrow, Moshier Hutchison, Preston, Sigma Chi, Taylor
Elm, Hayes, Wright
Brown, Good, Pratt, Myers, Sunset House

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 8/1/2018 7:10am:

We were not able to complete the scheduled maintenance.  A message will be posted here when the work is rescheduled.

Original Message:

ITS will be performing network maintenance on Thursday 8/1/19 from 5:00-7:00 am which may result in the loss of the wired or wireless network in the following buildings:

Ebaugh, Herrick
Physical Plant, Recycling, Homestead
Rose House, Athletic fields
Kappa Sig
Curtis East, Curtis West, Shorney, Smith
Ash, Beta, Chamberlin, Morrow, Moshier Hutchison, Preston, Sigma Chi, Taylor
Elm, Hayes, Wright
Brown, Good, Pratt, Myers, Sunset House

Barney Davis

Cinema House

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.
This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Update 7/29/2019 9:32am

Traffic was returned to the normal lines as planned.  Work is complete.

Update 7/26/2019 11:20am

The fiber repair has been completed and traffic will be returned to the normal lines this evening.

Update 7/23/2019 9:30am

AEP has postponed the work on the repair until Friday morning.  We will continue to run traffic on our backup internet lines until then.

Update 7/22/2019 5:00pm

AEP will continue working on the problem line tomorrow.  We will continue to run traffic on our backup internet lines until they are able to fix the issue.

Update 7/22/2019 12:10

Traffic has been transitioned to the backup internet lines.  We expect the traffic to return to the production fiber around midnight tonight.

Original post:

AEP will be performing maintenance on Denison’s primary internet line today beginning at noon. Before the work we will transition the traffic to Denison’s backup internet line. The transition will be very short, Voice calls in progress might notice a delay during the transition, but we do not expect calls to drop. We will run on the backup lines until this evening, no outages are expected during this time.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

ITS will be performing network Internet maintenance on Thursday 4/25/19 from 5:30-7:00am which may result in the loss of the Internet connection Campus Wide.

Please do not edit files over the network or submit information online during this time period as your work may be lost when the network outages occur.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.