Update 7/29/2019 9:32am

Traffic was returned to the normal lines as planned.  Work is complete.

Update 7/26/2019 11:20am

The fiber repair has been completed and traffic will be returned to the normal lines this evening.

Update 7/23/2019 9:30am

AEP has postponed the work on the repair until Friday morning.  We will continue to run traffic on our backup internet lines until then.

Update 7/22/2019 5:00pm

AEP will continue working on the problem line tomorrow.  We will continue to run traffic on our backup internet lines until they are able to fix the issue.

Update 7/22/2019 12:10

Traffic has been transitioned to the backup internet lines.  We expect the traffic to return to the production fiber around midnight tonight.

Original post:

AEP will be performing maintenance on Denison’s primary internet line today beginning at noon. Before the work we will transition the traffic to Denison’s backup internet line. The transition will be very short, Voice calls in progress might notice a delay during the transition, but we do not expect calls to drop. We will run on the backup lines until this evening, no outages are expected during this time.

This post will be updated when the work is complete. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.