[MONITORING] Authentication Slowness or Failure to Load Duo Prompt on DUO1

Outage report from Duo. Link to subscribe to updates from Duo: https://status.duo.com/incidents/rw7g0q7ztj8f

Monitoring:
A fix has been implemented for the authentication failures on DUO1. Duo is monitoring the results.

Posted Aug 21, 2023 – 14:37 EDT

Update:
Duo continues to increase its capacity to resolve the authentication failures on DUO1. Systems have started to recover.

Posted Aug 21, 2023 – 14:00 EDT

Update:
Duo continues working on a fix to resolve the authentication failures on DUO1.

Posted Aug 21, 2023 – 12:46 EDT

Update:

Duo continues working on a fix to resolve the authentication failures on DUO1.

Posted Aug 212023 – 12:46 EDT

Update:

Duo is continuing to work towards a resolution for these errors.

Posted Aug 212023 – 11:35 EDT

Identified:

Duo has identified the issue causing authentication slowness and failures to load the Duo Prompt and are working toward resolution.

Posted Aug 212023 – 10:15 EDT

Update:

Duo continues investigating authentication errors on DUO1 and is working to correct the issue as soon as possible.

Posted 12 minutes ago. Aug 21, 2023 – 09:39 EDT

Investigating:

Duo is currently investigating authentication errors on DUO1 and they are working to correct the issue as soon as possible.