Update – 6AM, 1/14/13:

All network connectivity is currently restored and stable. ITS staff is now working to bring online those servers/systems that were down for the outage.

 

Update – 8PM:

We continue to troubleshoot network issues with our vendor, but do not currently have an estimated time for resolution. Novell file server (U: & S: drives) access is available, as is VPN access from off-campus and Internet connectivity on-campus. At any point during troubleshooting, access to these services could be interrupted. You may get to Denison Apps email & calendar at email.denison.edu and to the Blackboard course management system at courses.denison.edu. Access to Banner, DU Self-Service, MyDenison, and the Denison web site  currently remains unavailable.

Update – 2PM:

Network troubleshooting is continuing. Network performance may be erratic and a number of services are unavailable. An update will be posted here as soon as all services are restored.

Update – 12PM:

While Denison network services were restored earlier, a further network issue occurred and they are now currently unavailable while  troubleshooting continues.

Original Post:

ALERT: Network outage Sunday 5AM to 11AM

A network issue identified today must be addressed immediately to prevent the possibility of problems when classes resume Monday. Please expect a scheduled outage, potentially affecting any or all network services, Sunday, January 13 from 5:00AM to 11:00AM. Denison Apps, including email, will remain available provided other means of accessing the same, such as a cellular data plan or off-site internet connection, are used. To access Denison Apps, please visit email.denison.edu.

If you have problems with the network or any online service after 11AM on Sunday, please report the issue to the ITS Help Desk at 740-587-6395 or  helpdesk@denison.edu.