RESOLVED: Problems Logging into Denison Apps, Portions of Self Service, and Other Online Services

Update 11/14/17 6:25PM:

The issue has been corrected and testing has indicated that the login problems have been resolved. Please notify the ITS Help Desk immediately at 740-587-6395 or helpdesk.denison.edu if you continue to have problems. While your call may not be answered immediately, voicemail (and email) will be monitored and responded to as quickly as possible.

Original Post:

ITS has received reports of individuals receiving blank white screens when trying to access Google Drive, the “Plan Ahead” function in Banner Self Service, and other Denison services accessed using the BigRedID login page. ITS technicians are working quickly to diagnose and correct the problem. This post will be updated as soon as more information is available.