Resolved – Dialpad Outage: Affecting all Incoming and Outgoing calls – 11/06/2017 3 pm

Update 11/06/2017 6:00 pm

We believe that the issues have been resolved and the Dialpad service is functioning as expected. Please report any issues that to might still be having.

Thank you.

Update 11/06/2017 5:12 pm

Dialpad provides the following update:

“Dialpad and UberConference are aware of the nationwide IP connnectivity outage affecting multiple service providers. We are monitoring the situation and will keep you posted here at 2:40pm PST.

Google is experiencing an issue with Memcache availability beginning at November 6, 2017 at 12:30 pm US/Pacific. Current data indicates that all projects using Memcache are affected by this issue.”

We will continue to update this post as we receive more information.

 

Update: 11/06/2017 4 pm

We received an update that all inbound and outbound calls are being affected at the moment. Dialpad is working on resolving the issue as soon as possible.

Original:

We were notified that Dialpad is experiencing some call quality degradation. Dialpad is investigating the issue and trying to resolve it as soon as possible.

We will update this post when we have an update. Please email helpdesk@denison.edu or call us at 740-587-6395 if there are any questions or concerns.

 

Thank you.