Resolved – Outage: Old PBX Phone System

Update 10/19/2016 11:30 am

We were informed that as of 11.30 am this morning, the issue seems to have resolved.

The rectifier at the switch tripped and a reset resolved the issue. All phones should now be functional.

Please let us know if you have any issues by calling 740-587-6395 or email us at helpdesk@denison.edu

Thank you

Tuesday 10/18/2016 10.30 am

We were informed this morning that the entire PBX (old Telephone system) seems to be down. During this period, all phone lines to the old phones will be dead (no dial tone).  However, Dialpad is functional and can be used to make and receive phone calls without any issues.

We will update Netnotes as soon as we have more information.

Please let us know if you face any issues by calling 740-587-6395 or email us at helpdesk@denison.edu

Thank you