As of Friday 8/12/16, Denison’s secure wireless network – eduroam – requires that you log in with your full Denison email address as your username along with your Denison password. If you had connected to eduroam previously with your BigRedID and your device is not allowing you to update the username, you may need to “forget” the eduroam wireless network so that you can start from scratch with your connection. Please see the following help resources…
Forgetting a wireless network:
- Windows 10: http://kb.netgear.com/app/answers/detail/a_id/29889/~/how-to-delete-a-wireless-network-profile-in-windows-10?cid=wmt_netgear_organic
- Windows 7: https://technet.microsoft.com/en-us/library/gg252588(v=ws.10).aspx
- Mac OS X: http://osxdaily.com/2014/03/09/forget-wifi-network-mac-os-x/
- iOS: http://osxdaily.com/2014/02/13/forget-wi-fi-network-ios/
- Android: http://www.androidcentral.com/android-101-how-forget-wifi-network
Connecting to eduroam:
- Windows 10: http://apps.denison.edu/helpdesk/faq3802
- Windows 7: http://apps.denison.edu/helpdesk/faq3824
- Mac OS X: http://apps.denison.edu/helpdesk/faq3782
- iOS: http://apps.denison.edu/helpdesk/faq3823
- Android: http://apps.denison.edu/helpdesk/faq3822
If you have any questions or problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.