[Completed] GlobalProtect VPN Upgrade Tues. 8/12/25 Will Prompt You to Update Your Mac or Windows GlobalProtect Client

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Update 8/12/25 6am:
GlobalProtect updates are complete. Please report any GlobalProtect connectivity issues to the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu. The Service Desk will reply as soon as possible during regular business hours (see www.denison.edu/its/servicedesk for hours).

Original Post:
After 6 a.m. on Tuesday, August 12, 2025, the next time you log into the GlobalProtect VPN on your Mac or Windows computer, you’ll be prompted to install a new version. This is a legitimate update (6.2.8-223) that will improve your connection’s stability and fix some login formatting issues.

Please proceed with the installation when you see the prompt. ITS recommends you update at your earliest convenience to ensure the best performance.

If you experience any GlobalProtect connectivity issues after you update, please contact the ITS Service Desk at 740-587-6395 or servicedesk@denison.edu.