[COMPLETED] Phone System Service Interruptions During Update Sun 8/11 10pm-Mon 8/12 4am

Update 8/12/2024 8:00 AM

The phone update is complete. If you experience any phone issues, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.

Original Post 8/9/2024:

As part of a Denison phone system update, phone services (including all inbound and outbound calls) will be unavailable during the following approximate times:

  • Sunday, 8/11: 11:30pm-12:00am
  • Monday, 8/12: 1:30-2:00am

The timing may vary somewhat. To avoid dropped calls, please avoid using Denison phone services during the entire update window of Sunday, 8/11 at 10:00pm to Monday, 8/12 at 4:00am if possible.

For issues after the update, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395. If you encounter problems before 8:00am, please notify the Denison operator at 740-587-0810.