Update to Zoom Cloud Storage Auto-Delete Policy – Faculty/Staff Recordings To Be Auto-Deleted after 30 Days

If you have recorded to the cloud in Zoom, please be aware that Zoom Cloud Storage is a TEMPORARY storage location due to storage limitations.

As of 12/15/2020, Zoom cloud recordings will be automatically deleted after 30 days for faculty/staff (previously this was 60 days) and 15 days for students. If you have recordings that are already more than 30 days old, they will move to being auto-deleted in 1 day.

Once recordings are deleted, they are placed in your Trash and remain there for 30 days unless you empty trash earlier than that. Recordings that are in the Trash can be recovered (see recording recovery details).

Information Technology Services (ITS) strongly recommends you download your recordings from Zoom and place them in Google Drive for long-term storage. If you wish to share your recordings, you can do so through Google Drive.

ACT NOW! If you’ve been recording to the cloud this semester, please make sure to follow the instructions below to locate and download your cloud recordings.

To view and download your Zoom recordings:

  1. Go to the Denison Zoom web portal (https://denison.zoom.us or in MyDenison choose My Apps then Zoom).
  2. Click Sign In and if necessary complete the sign in process.
  3. In the left panel, click Recordings.
  4. Locate the title of the desired meeting. If it is missing, click the Trash link on the right as deleted recordings remain in Trash for 30 days after deletion and you can recover recordings that are in your Trash.
  5. To download the files for the desired meeting, you can then either click More next to a recording title and select Download X files

    OR

    you can click the title to open the recordings window, view the recording and decide if you wish to keep it. If so, click the Download X files button to download the files.

Once you have downloaded the files you can move them to Google Drive through Finder (Mac) or File Explorer (Windows) if you are using Drive File Stream. If not, you can upload the files through the Google Drive web interface (see instructions and video).

IMPORTANT! Once you have downloaded your recordings and confirmed that you can view them in their new location, please return to the Denison Zoom portal to delete your recordings.

If you have any questions, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395.