Denison’s phone vendor will be performing planned maintenance on Saturday 5/30 and Sunday 5/31 from 12:00 – 6:00AM EDT. Minimal disruptions are anticipated but there is a very small chance of the following:

• Interruptions to calls in progress using the Jabber softphone app or desk phones that are located off-campus.
• Desk phones becoming unregistered during the maintenance and not automatically re-registering.

ITS recommends avoiding calls using these devices during these time periods.

If you are using your desk phone at home and find it is not displaying your name and line number as it typically does after the maintenance: unplug your desk phone, wait 10 seconds, and plug the phone back in. The phone LCD display should light up and it should re-register within a minute or two.

If you have any questions or phone issues, please contact the ITS Service Desk at servicedesk@denison.edu or 740-587-6395 and include your Denison phone number along with a description of the problem.