DialPad has released a new version of the Dialpad Windows app, version v17.100.2, which reduces the amount of system resources the app uses. ITS recommends you check your Dialpad app and update it if needed. To do so, open the Dialpad app and click the dropdown arrow in the top right corner next to your name, phone number, and profile icon. Look at the bottom of the menu that appears under Help and before Logout. If it says “Version 17.100.2” you are on the latest version. If it lists Update as an option, please select that.

Mac Note: If you use the Mac Dialpad app and would like to update, please open the Dialpad app and then click Dialpad in the Apple menu bar and Check for Update. Then click the dropdown arrow in the top right corner next to your name, phone number, and profile icon. Look at the bottom of the menu that appears under Help and before Logout. If it says “Version 17.100.2” you are on the latest version. If it lists Update as an option, please select that.

If you have any questions or problems, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.