There are many forms of scam (phishing) emails that try to lure you into clicking a link and providing your Denison account information (BigRedID/username and password) by saying your Denison account will be deleted or deactivated. One specific example is an ongoing campaign over many years that specifically targets Library patrons saying something like:

“Your Library account has expired, therefore you must reactivate it immediately or it will be closed automatically.”

If you receive an email like this, please DO NOT CLICK THE LINK or respond in any way.

To check the legitimacy of any Library-related email, please call the Denison University Library at 740-587-6235. You may also check your Library account by clicking the “Renew Online” button on the Library home page (www.denison.edu/library) and logging in to your account.

If you are using Denison Apps Mail:

Open the message and click the down arrow beside the Reply button and select “Report phishing” in the menu that appears. (Note: if “Report phishing” does not appear as an option and “Report not phishing” appears instead then the message is already flagged as phishing.)

This reports the phishing attack to Google and improves the identification and blocking of future phishing attacks. After you report it, please delete the message.

NOTE: this option is only available in the web (Gmail) interface for Denison Apps. It is not available if you are using Thunderbird, Apple Mail, or another client to access your Denison Apps email.

If you replied to a suspected scam/phishing email in any fashion, please follow all the steps listed in this ITS Help Desk Online FAQ: http://apps.denison.edu/helpdesk/faq3422

Please contact the ITS Help Desk at helpdesk@denison.edu or 740-587-6395 if you have any questions or concerns.