Resolved: Unplanned Outage on G Suite logins using the web interface

Update 11:50pm:

The G Suite via the web interface is now operating as normal. If you experience any network connectivity issues after this time, please contact the ITS Help Desk at 740-587-6395 or helpdesk@denison.edu.

Original Post:

We were notified that users trying to connect to the G Suite via the web interface are unable and gives the error “SAML 2.0 based Single Sign-On Error when processing the authentication request! Please try login again.” Access to email via phone apps, and email clients (e.g. Apple Mail ) seem to be fine. The problem has been reported to support. Please contact the ITS Helpdesk at 740-587-6395 or by email at helpdesk@denison.edu if you have any additional questions.