8:10am The restart has been completed. If you experience any problems with Banner services please report the details of the issue to the Helpdesk at helpdesk@denison.edu or call extension x6395.
We will be performing maintenance and a restart of Banner, Cognos, Xtender and associated services during the regular maintenance window on January 8, 2013. We expect a 2-hour process and hope that all services will be operational by 8:30am. Please check Netnotes for updates Tuesday morning.
Banner, Self Service, the online directory, Cognos, Xtender, and JobSub will not be available on December 13, 2012 between 5:00 AM to 7:00 AM due to scheduled maintenance.
7:51am Maintenance has been completed.
Banner and Self-Service will be unavailable most of Saturday, November 17, 2012, starting at 7am for maintenance. Please check netnotes for updates.
2:30pm Maintenance has been completed.
Banner will be unavailable from 6:30-7am on Wednesday, 8/29, for emergency upgrade of the Ellucian/Sungard certificate.
7:29am Work has been completed and Banner is available for use.
The administrative systems environment will undergo routine maintenance on Thursday, August 23, between 4am and 7:30am. During this time Banner, Self-Service, Cognos, Xtender, Focus, Smartcall, Extensis, WebHelpdesk, Novell Zen, VMware Manager, and the online directory will be unavailable.
The Banner job submission subsystem will be unavailable from 6:30-7:30am Tuesday, August 21. Features other than job submisison WILL be available.
The Banner environment will undergo routine maintenance on Tuesday, August 7, between 5am and 8:30am. During this time Banner, Self-Service, Cognos, Xtender, Focus, and the online directory will be unavailable. The production systems will be restored to operation first, then the test systems, with the goal of all systems available by 8:30am.
7:40am Banner production services have been restored.
We are currently experiencing problems with Banner, Self-Service, Xtender, and Cognos and are investigating the problem. Updates will be posted as more information becomes available.
Update 1:11pm – At this time Self-Service, Xtender, and WebHelpdesk service has been restored. We are continuing to work on Banner INB and Cognos.
Update 1:22pm – Banner INB is now available.
Update 1:45pm – After an influx of logins, there are now some reports of a timeout logging into BANNER INB. If you have an existing session, please continue to use it. We are working to resolve the issue with logins now.
Update 2:01pm – BANNER INB logins have been restored, and Cognos is now available.
Update 2:15pm – There are continued reports of failures logging into BANNER INB. We are investigating.
Update 5/1 5:47am – All Banner services are currently being restarted.
Update 8:00am – All services have been restored, and appear to be working well. If you encounter any problems please contact the Helpdesk at x6395 or at Helpdesk@denison.edu.
Services related to Banner will be unavailable Saturday morning, April 7, for routine maintenance. These services include Banner itself, Self-Service, and the online directory on denison.edu. I apologize for any inconvenience.
1:05pm Services have been restored.